Rate Bernice Banks

I was a bit skeptical at first with both tele-health and who I was paired with. This was partly due to negative past experiences with an EAP at work. Fortunately I was wrong on both fronts. Tele-health, specifically BetterHealth, has been extremely convenient and surprisingly effect. Bernice has been absolutely amazing. She has exceeded all my expectations. In the short time I have been paired with her, she has been responsive, interactive during our sessions, and most importantly, kind and supportive. I would highly recommend her to anyone seeking therapy. She listens, responds appropriately and is very positive and encouraging. I look forward to my continued sessions with her.

Bernice is a wonderful woman and a wonderful counselor

I’ve appreciated Bernice’s advice and direction so far in our sessions.

Mrs. Bernice is knowledgeable, empathetic and asks powerful thought provoking questions. She has helped me during the hardest times of my life and I forever grateful.

Bernice is awesome. I love working with her. Sometimes. I feel bad sometimes because I feel needy at times. And I don't want to feel like I am being a bother. Especially when I was grieving a relationship. She was kind and patient with me and caring. She is always encouraging. She really does a great job. If she can get a hot mess like me to get over an abusive relationship and childhood. She can help anyone get better. She has been a God send to me.

I have been paired with Bernice for at least 2 years and she has helped me immensely. Opened my eyes to different perspective and helped me see myself in a new light

Bernice is a great counselor. She's empathetic and offers wonderful advise as well as insight. Highly recommend her!

Ms Bernice is awesome. I feel supported, and I feel like i'm making progress. I would highly recommend Ms Bernice and Better Help.

Bernice is awesome, she's a great listener, she understands, I never feel judged, and she has a way of helping you keep things in perspective. She's amazing at what she does.

Bernice is a godsend. A true professional, so compassionate, and understanding. Her counseling has been really helpful for me when I went through a really difficult time in my life. Thank you Bernice.

My time with Bernice has been such a delight. I feel so calm and confident sharing with her and her guidance is always so helpful. She holds me accountable for all the things I said I’d work on which I need and appreciate. I’m so glad to have a counselor I can laugh with and also feel comfortable crying in front of (via the phone). She is always accommodating when finding a time to meet and responds to messages VERY promptly. I’m very thankful for Bernice.

Very supportive and fast reply!

I had a very hard time with coping with my anxiety and I found out about better help and was matched to her and she has helped me with all of my struggles to the point where I saw life out of a happy filter and I found out I let my trauma run my life.

Bernice is a very good listener. Her positive attitude is priceless in any difficult situations. I like how timely and professionally she responds to a problem. Thank you for sharing your ideas and thoughts!

Bernice has been very helpful

Bernice makes me feel very well heard and understood! And her feedback and thoughts make so much sense. I'm very glad to have her as my counselor.

Bernice is a great counselor!!! I have been working with her for only a few weeks and truly feel the positive difference in my life. During the first week I signed up, I was in a lot of distress--Bernice sensed that and responded to my messages so quickly. Her words were kind and gentle but still pushed me to reflect deeply on the situation and draw my own conclusions about how I wanted to move forward. Bernice is always considerate to ask whether I am ready to go through exercises and asks for feedback on whether or not they worked for me. In general, conversations with Bernice are empowering and conversations flow so easily. I would highly recommend her. Thanks, Bernice!

Bernice is very thoughtful and insightful in her approach to counseling. I would highly recommend her to anyone. Thank you, Bernice.

Fast replies and great insight. Very helpful and never pushy!

She's wonderful in counseling, very patient and understanding.

Bernice Banks is by far the BEST! She has walked with me every step of the way through the most tragic time in my life. She has well exceeded what I thought an on line experience would be. I can't imagine anyone better. She is Heaven sent by God. Thank You Bernice.

I am so grateful for Bernice! She has been so encouraging and understanding. I had so much on my mind that caused a lot of anxiety and made me depressed. Bernice walked me through each of the issues I was dealing with and helped me to shift my focus and gain a new perspective; putting my faith in God that He has a bright future ahead for me. I feel blessed by this program in my life!

Bernice has been a total life saver! She has walked me through honest processes and guidelines rooted in Christ - steps necessary in making one of the most significant decisions of my life. Thank you Bernice!

Bernice is always attentive and cares. She was a great sounding board during a tough period in my life.

Bernice has been amazing. She listened and helped me work through everything. She gave her expert advice and helped me a lot. Really appreciate it. When you feel so down, it's nice to be able to reach out to someone and get all your feelings out when you need to the most. It's difficult to get through the day otherwise. You feel like you will explode with emotions. Writing emails back and forth and being able to speak on the phone is just what I needed. Really appreciate BetterHelp with Bernice.

Great!

Bernice was great and easy to talk to. I felt like she completely understood where I was coming from and was so supportive, Most importantly she was always quick to respond which comforted me so much in almost feeling like she was right there in person. She shined great light on my issues and I remember her all the time when I start to feel emotions on a certain matter.

Bernice is amazing. Her advice has changed my life.

Bernice is a consummate professional, an extraordinary listener and provides deeply impactful and helpful responses. She's great at getting to the essence of my challenges and provides actionable suggestions for the future. I highly recommend Bernice!

Bernice has been a great conversationalist and someone who I've felt easily comfortable with. It has been a great sense of relief working with her. Not out of the woods yet but progress is the name of the game.

I've been working with Bernice for just a few weeks now, and I am so happy that I got paired up with her. She is very good with getting back to all of my messages, and addressing everything that I write about. I really appreciate her insight and support. In my past experiences with therapy, I would still feel a disconnect with the therapist, but I feel that Bernice is really getting to know and understand me, and she always has substantial responses and guidance for me. We have a bigger goal in mind together, but she also helps me work through any other issues that I have along the way. This platform has been great, because I can take as much time as I need to process what she has said, and I can write to her when I am ready. Writing my thoughts out to her has been very cathartic, and I am happy that I don't have to wait for a week to pass in between sessions as is common in face-to-face therapy. Having unlimited access throughout the week has been helpful as I can write to her whenever, whether that be in the middle of an episode in which I just need to vent, or an update on my status and progress. Her response time is usually within a few hours, or within a day, which I very much appreciate as well.

Great lady and knows what she's doing

Bernice is so great! She's helped me though a difficult time with such grace and patience, and continues to be a great source of advice and guidance.

Bernice is very perceptive. Her insights into my issues have helped me think through things clearly. She has been very supportive and understanding and I appreciate all her help.

I have loved being able to talk to Bernice. She has been exactly what I've needed to help navigate me through some difficult times. She has been kind, perceptive and professional. I am so grateful for her help.

Bernice has been a great listener. I feel she really tries to understand where I am coming from, and instead of pushing an issue, she is directing the counseling toward my needs at the time. It is refreshing to have an unbiased opinion and someone to listen without feeling pressured to act right away.

Bernice has been very creative and very patient. She has pushed me to think about very deeply buried issues and is working to help me dig myself out of a bit of a mess I have made in my personal life. I have really appreciated working with her.

Bernice is consistent and caring!

Bernice has been really helpful, patient and understanding so far. She is helping me to sort through things l have struggled with sorting out on my own.

My time with Bernice was a bit short, but she is extremely attentive, and very good at picking up on an underlying issue early on. I recommend her for her calm and patient methods.

I have come a long way in the sessions with Bernice starting in February. Her quick responses and incisive, no-nonsense responses greatly helped me on my way to making progress with my situation. I was particularly impressed by her initial assessment regarding my issue. Without ever having met me and the little that I had communicated Bernice was right on point with her advice and therapy. I highly recommend Bernice Banks.

Bernice is very supportive and gives great guidance. She is wonderful!

Bernice is insightful, kind, understanding and professional. I knew from the first correspondence with her that she was exactly the kind of counselor I could work with. She offered concrete steps that were very helpful, and seemed to know exactly what I was going through. I would highly recommend Bernice to anyone seeking a professional, caring, yet unobtrusive counselor.

Bernice was a kind ,no nonsense guide. She gave me encouragement as wells as pointing me in the right direction for self healing.I needed someone to listen and to be objective,giving me the tools to find the place in myself to get up and move forward in my life. I am so thankful for her kindness.

Mrs. Bernice has been so helpful to me. She has really helped me to work through my negative thinking and blocks that have kept me from having the love and relationships I desire. Through the sessions that she has provided me, I have been able to identify situations, thoughts that are triggers for me so I can redirect them. I have also become more aware of why I have responded the way that I have responded. I am so thankful for her support, the insight she gives. I never feel judged, and I couldn't ask for a better match. It has only been a short time that we have been working with each other and I can see the difference and changes in me. My quality of life has improved tremendously. -SA

Bernice has been an absolute pleasure and is very supportive and kind. She sees you for the person you are, and doesn't judge you. She will be my support for whenever I need her.

In the short time that I've been working with Bernice, she has proven to be very smart and adept at reading between the lines and getting to the essence of what it is I need to really work on - despite what I THINK is the major issue in my life, or what I've pinned my insecurities on. She is kind and straightforward - an excellent combination in a therapist. I really appreciate the work we've done thus far.

Bernice is a wonderful therapist, a good listener, and a caring person. She has made me feel understood, and the steps she has given me to interact with my family and get over my past and move forward has been so helpful, even in this short time that she has been my therapist! I highly recommend Bernice . She is so helpful and a joy to communicate with.