My sessions with Joanna have allowed me to be open about my feelings. She listens and really tries to understand where I am at by offering strategies. I am truly grateful.
Joanna Lum Wai, NCPS
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Joanna is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Joanna. View 5 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in United Kingdom
Recent reviews
Joanna has been great for me, although I thought I wanted therapy for a particular issue she has helped me understand there are other things requiring some focus too. The whole process has been very helpful and Joanna’s expertise and demeanour have been really helpful throughout.
More about Joanna
- 8 years' experience
- Female
- NCPS
I am credentialed in the UK with 8 years of professional work experience. I have experience in helping clients with stress and anxiety, trauma and abuse, motivation, self esteem, and confidence, & coping with life changes. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!
Specialties
Stress
Anxiety
Trauma and abuse
Self esteem
Coping with life changes
Compassion fatigue
LGBT
Relationship issues
Family conflicts
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Anger management
Career difficulties
Depression
Aging and geriatric issues
Attachment issues
Blended family issues
Caregiver issues and stress
Communication problems
Coping with natural or human-caused disaster
Divorce and separation
Emptiness
Family problems
Forgiveness
Guilt and shame
HIV / AIDS
Hospice and end-of-life counseling
Isolation / loneliness
Jealousy
Life purpose
Midlife crisis
Veteran and Armed Forces Issues
Obsessions, compulsions, and OCD
Phobias
Polyamory / non-monogamous relationships
Post-traumatic stress
Prejudice and discrimination
Seasonal Affective Disorder (SAD)
Self-love
Sexual assault and abuse
Sexuality
Social anxiety and phobia
Women's issues
Young adult issues
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Eye Movement Desensitization and Reprocessing (EMDR)
- Psychodynamic Therapy
Licenses
- NCPS · United Kingdom · NCS20-00133 · Expires May 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Joanna Lum Wai
All reviews have been submitted by clients after seeing the provider.
Overall rating:
My sessions with Joanna have allowed me to be open about my feelings. She listens and really tries to understand where I am at by offering strategies. I am truly grateful.
Joanna has been great for me, although I thought I wanted therapy for a particular issue she has helped me understand there are other things requiring some focus too. The whole process has been very helpful and Joanna’s expertise and demeanour have been really helpful throughout.
Joanna is kind and shows empathy. Brilliant.
Joanna is a superb therapist. They have a deep level of compassion and understanding, with a brilliant blend of support whilst also challenging your own thought processes and expectations in a way that allows you to develop new thinking processes to help deal with your problems.
Really great therapist, she's helped me a lot!
Frequently asked questions
Does Joanna Lum Wai offer telehealth visits?
Yes. Joanna Lum Wai works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Joanna Lum Wai speak?
Joanna Lum Wai speaks English.
How many years of experience does Joanna Lum Wai have?
Joanna Lum Wai has 8 years of experience.
Where is Joanna Lum Wai licensed to practice?
Joanna Lum Wai is licensed to practice in the United Kingdom.
Does Joanna Lum Wai accept clients outside of the United Kingdom?
No, Joanna Lum Wai does not accept clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Joanna Lum Wai offer?
Joanna Lum Wai offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Eye Movement Desensitization and Reprocessing (EMDR), and Psychodynamic Therapy.
How can I communicate with Joanna Lum Wai?
Joanna Lum Wai can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Joanna Lum Wai?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.