She is so amazing! She actually takes the time to listen and ask throughly questions
Etta "Serena" Faison, LCSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Etta is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.5 stars
- Clients are very satisfied with Etta. View 12 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in North Carolina
Recent reviews
Serena has a beautiful spirit, you can tell this by talking to her. She makes you feel so relaxed and welcomed. I would recommend everyone talk to Serena if you are looking for a Therapist that will help you with anything. The Best ever in my opinion!
More about Etta
- 14 years' experience
- Female
- LCSW
I am licensed in North Carolina with 14 years of professional work experience. I have experience in helping clients with stress and anxiety, motivation, self esteem, and confidence, bipolar disorder, & depression. I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
Specialties
Stress
Anxiety
Self esteem
Bipolar disorder
Depression
Coping with life changes
Addictions
LGBT
Relationship issues
Family conflicts
Trauma and abuse
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Career difficulties
Coaching
Compassion fatigue
ADHD
Blended family issues
Body image
Caregiver issues and stress
Chronic pain, illness, and disability
Codependency
Commitment issues
Communication problems
Control issues
Divorce and separation
Domestic violence
Family problems
Forgiveness
Impulsivity
Infidelity
Isolation / loneliness
Jealousy
Life purpose
Men's issues
Midlife crisis
Veteran and Armed Forces Issues
Money and financial issues
Mood disorders
Multicultural concerns
Narcissism
Post-traumatic stress
Prejudice and discrimination
Seasonal Affective Disorder (SAD)
Self-love
Sex addiction
Sexuality
Social anxiety and phobia
Women's issues
Workplace issues
Young adult issues
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Existential Therapy
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Solution-Focused Therapy
- Trauma-Focused Therapy
Licenses
Etta "Serena" Faison's National Provider Identifier (NPI) is 1255570024.
- LCSW · North Carolina · C006290 · Expires January 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Etta "Serena" Faison
All reviews have been submitted by clients after seeing the provider.
Overall rating:
She is so amazing! She actually takes the time to listen and ask throughly questions
Serena has a beautiful spirit, you can tell this by talking to her. She makes you feel so relaxed and welcomed. I would recommend everyone talk to Serena if you are looking for a Therapist that will help you with anything. The Best ever in my opinion!
Etta is patient, responsive and inciteful. Very personable and supportive as well.
Serena is amazing, today was my 1st session and I felt super comfortable. Serena gave her undivided attention and was very knowledgeable. I’m excited for our next session.
Just beginning therapy. I look forward to more visits with Serena.
We have only had one video session but I definitely feel comfortable and heard, which is all I can ask for, at the moment.
I definitely would recommend my therapist! She listened to my needs and actually cares about her clients! 10/10 would recommend
Ms. Faison offers great insight, and listen to the substance of the thoughts being discussed.
She is absolutely lovely and kind. I appreciate her so much, she's helping me through an extremely difficult time and I am so grateful for her.
Serena is very supportive but still challenges and helps you to look more clearly at yourself and move towards more self-understanding and self-acceptance.
Serena is cool, I recommend her !
Mrs. Faison has been a wonderful extension to my road to improving my mental health and wellness. She helps me find my grounding and pivot when I need that push to focus and redirect. Her calm composure is a welcomed blessing in the midst of my chaos.
Frequently asked questions
Does Etta "Serena" Faison offer telehealth visits?
Yes. Etta "Serena" Faison works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Etta "Serena" Faison speak?
Etta "Serena" Faison speaks English.
How many years of experience does Etta "Serena" Faison have?
Etta "Serena" Faison has 14 years of experience.
Where is Etta "Serena" Faison licensed to practice?
Etta "Serena" Faison is licensed to practice in North Carolina.
Does Etta "Serena" Faison accept clients outside of the United States?
No, Etta "Serena" Faison does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Etta "Serena" Faison offer?
Etta "Serena" Faison offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Existential Therapy, Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.
How can I communicate with Etta "Serena" Faison?
Etta "Serena" Faison can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Etta "Serena" Faison?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.