Heather is brilliant. I have experienced therapy many times, and I have found myself able to be more open, honest, and vulnerable with Heather than ever before with other therapists. I feel seen, respected, and genuinely cared for. Working with Heather has been pivotal to some big changes I have made in my life. I can't recommend her highly enough.
Heather Prime, BACP
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Heather is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Heather. View 3 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in United Kingdom
Recent reviews
Heather is accepting, calming, and patient. As an autistic person with ADHD, my ways of communicating can be chaotic and oftentimes quite overwhelming, but in just a few sessions I have experienced what I feel to be a bit of a personal breakthrough. Working with Heather has contributed to a big change in the way that I feel about some of my important relationships, and breathed new life into my approach to personal therapy. I have accessed therapy for years, and it had begun to feel a little stagnant, or like I was on some kind of plateau, but Heather's approach and willingness to meet me where I am has allowed for me to come at it from a different angle. I look forward to continuing the work with Heather, and seeing where else this therapeutic relationship might lead me. I couldn't recommend her enough. Great experience.
More about Heather
- 6 years' experience
- Female
- BACP
Hello, my name is Heather and I am person-centred counsellor. I am a qualified counsellor with a master’s in Counselling & Psychotherapy as well as a BSc in Psychology with a Counselling Psychology focus and a qualification in working online. I am a member of the British Association of Counselling & Psychotherapy (BACP) and the British Psychological Society (BPS). I have been counselling for several years now and started my training in 2015. I would love to work with you to achieve your therapy goals & help get you into a place that you’re happy with! I’d be happy to discuss with you my approach further & answer any questions you may have!
About Me
I have been counselling for several years now and started my training in 2015. I volunteered and worked for multiple charities within Worcestershire with both adults & young people/children until recently when I relocated to Kent. I have previously worked within a local secondary school 3 days a week alongside my private practice helping to support people just like you. I work with a large variety of clients and have previously worked with clients facing issues including and/or relating to their anxiety, depression, sucidial ideations, eating disorders, bereavement, relationship issues, family issues, self-esteem, money problems, OCD, ADHD, ASD/ASC, miscarriages and much, much more. I am continually striving to develop my practice and knowledge and as such regularly attend training days and events to further my knowledge. I can offer several creative ways of working if this is something you would like to do also, this can be discussed over email or within sessions.
Why come to counselling?
People seek counselling at many different times in their lives for many different reasons. Counselling can provide you with a safe and confidential space to explore your issues without fear of judgement or consequences within your personal life. Many times, people can feel like they cannot talk to those who are closest to them because of fearing their reactions and the problems this may cause in your relationships. These feelings can be very overwhelming and can take over all of your thinking capacity, meaning that acknowledging you need help and asking for it can be scary. If you believe that you are ready to look for help, counselling may be a wonderful way for you to work through how you’re feeling. There are many types of counselling and some may work for you and some may not, it’s important to have an idea of what to expect before you work with someone. The counselling that I provide is an approach called person centered counselling. By working in this way, I have the belief that the client is the one with all of the knowledge of how best to help themselves, as such I will aid you to work through your issues so that this knowledge becomes clear again. I believe that you have the ability to find your own growth and the desire to change your life in the ways which will work best for you. I do this by providing a facilitative therapeutic relationship which is free from judgement.
Counselling is a confidential service, this means that what you share will not be shared outside of the counselling room unless there is a severe risk of serious harm to yourself or others or any crimes are disclosed, this can be discussed further during sessions.
Training, qualifications & experience
MSc in Counselling & Psychotherapy
BSc in Psychology (Counselling Psychology)
Certificate in Online & Telephone Counselling
Counselling Skills Level 3
Counselling Skills Level 2
Awareness in Bereavement Care
Cruse Bereavement Care Child & Young Person Elective
Multiple CPD courses ranging from working with autism to the impact of childhood bullying
Dealing with Distress: Working with Suicide & Self Harm
Behind the Screen - Working Online
I also have experience working within multiple charities working with bereavement & with children & young people.
Specialties
Stress
Anxiety
Relationship issues
Grief
Self esteem
Depression
Addictions
LGBT
Intimacy-related issues
Parenting issues
Anger management
Career difficulties
Coping with life changes
ADHD
Gender dysphoria
Obsessions, compulsions, and OCD
Licenses
- BACP · United Kingdom · 380602 · Expires October 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Heather Prime
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Heather is brilliant. I have experienced therapy many times, and I have found myself able to be more open, honest, and vulnerable with Heather than ever before with other therapists. I feel seen, respected, and genuinely cared for. Working with Heather has been pivotal to some big changes I have made in my life. I can't recommend her highly enough.
Heather is accepting, calming, and patient. As an autistic person with ADHD, my ways of communicating can be chaotic and oftentimes quite overwhelming, but in just a few sessions I have experienced what I feel to be a bit of a personal breakthrough. Working with Heather has contributed to a big change in the way that I feel about some of my important relationships, and breathed new life into my approach to personal therapy. I have accessed therapy for years, and it had begun to feel a little stagnant, or like I was on some kind of plateau, but Heather's approach and willingness to meet me where I am has allowed for me to come at it from a different angle. I look forward to continuing the work with Heather, and seeing where else this therapeutic relationship might lead me. I couldn't recommend her enough. Great experience.
I’ve never had therapy before and speaking with Heather has been a great introduction to it, she’s really let me lead on what I want to talk about but also prompted me to think about things I have never considered. We have only had a few sessions and I already feel like it’s benefitted me immensely. Many of the strategies she’s taught me I already have put into place which was the main reason I wanted to start therapy. It makes me really hopeful for where I will be if I pursue therapy over a longer period. Definitely recommend Heather and want to thank her for her help!
Frequently asked questions
Does Heather Prime offer telehealth visits?
Yes. Heather Prime works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Heather Prime speak?
Heather Prime speaks English.
How many years of experience does Heather Prime have?
Heather Prime has 6 years of experience.
Where is Heather Prime licensed to practice?
Heather Prime is licensed to practice in the United Kingdom.
Does Heather Prime accept clients outside of the United Kingdom?
No, Heather Prime does not accept clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Heather Prime?
Heather Prime can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Heather Prime?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.