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Carolina Ortega, LPCC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Carolina is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Carolina. View 4 reviews
Speaks English
Offers Telehealth visits
Licensed in New Mexico and Arizona

Recent reviews

Carolina Ortega is the sweetest and most understanding person. She’s comfortable to talk to and provides excellent insight for every situation. She’s responds in a timely manner and has a nice sense of humor.

Reviewed December 2023

Thanks for the support over adjusting to my life changes and transitions. While some of these changes are slow, I am able to have consistency week to week with my BetterHelp therapist Carolina. The therapist is always attentive and communicative, suggesting relevant follow ups but not too much to overwhelm me in the process.

Reviewed November 2023

More about Carolina

  • 7 years' experience
  • Female
  • LPCC, LPC

I am licensed in New Mexico with 7 years of professional work experience. I have experience in helping clients with stress and anxiety, trauma and abuse, career difficulties, & depression. I work with my clients of all ages ranging from infants, teens, and adults. I aim to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.

Specialties

Stress Anxiety Trauma and abuse Career difficulties Depression Coping with life changes Addictions LGBT Relationship issues Family conflicts Grief Parenting issues Anger management Self esteem Bipolar disorder Coaching Abandonment Aging and geriatric issues Antisocial personality Attachment issues Blended family issues Caregiver issues and stress Communication problems Control issues Coping with natural or human-caused disaster Dissociation Divorce and separation Domestic violence Drug and alcohol addiction Emptiness Family of origin issues Family problems First responder issues Forgiveness Guilt and shame HIV / AIDS Immigration issues Impulsivity Isolation / loneliness Jealousy Life purpose Men's issues Midlife crisis Money and financial issues Mood disorders Multicultural concerns Obsessions, compulsions, and OCD Panic disorder and panic attacks Phobias Postpartum depression Post-traumatic stress Pregnancy and childbirth Prejudice and discrimination Seasonal Affective Disorder (SAD) Self-harm Self-love Sexual assault and abuse Smoking / vaping cessation Social anxiety and phobia Trichotillomania Women's issues Workplace issues Young adult issues

Licenses

Carolina Ortega's National Provider Identifier (NPI) is 1316399074.

  • LPCC · New Mexico · ccmh0207961 · Expires September 2025
  • LPC · Arizona · LPC-22742 · Expires December 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Carolina Ortega

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

4 reviews

5
4
3
2
1

Clients mention: Attentive Comfortable Excellent Helpful Helping Support Understanding

Carolina Ortega is the sweetest and most understanding person. She’s comfortable to talk to and provides excellent insight for every situation. She’s responds in a timely manner and has a nice sense of humor.

Reviewed December 2023

Thanks for the support over adjusting to my life changes and transitions. While some of these changes are slow, I am able to have consistency week to week with my BetterHelp therapist Carolina. The therapist is always attentive and communicative, suggesting relevant follow ups but not too much to overwhelm me in the process.

Reviewed November 2023

Carolina is dependable and trustworthy. She brings useful insight and critical resources that I find helpful. But, not too overly many resources that I get lost or overwhelmed. This represents expertise in the field because I felt seen very quickly in the sessions. Carolina has a gentle way of helping me slow down and live in more self-forgiveness whenever I get impatient to go fast and ignore important pieces of myself.

Reviewed July 2023

Carolina helps me to put life issues back into perspective and to see the positives changes and progress being made. I appreciate her insight and perspective!

Reviewed June 2023

How was your experience with Carolina?

Frequently asked questions

Does Carolina Ortega offer telehealth visits?

Yes. Carolina Ortega works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Carolina Ortega speak?

Carolina Ortega speaks English.

How many years of experience does Carolina Ortega have?

Carolina Ortega has 7 years of experience.

Where is Carolina Ortega licensed to practice?

Carolina Ortega is licensed to practice in New Mexico and Arizona.

Does Carolina Ortega accept clients outside of the United States?

No, Carolina Ortega does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Carolina Ortega?

Carolina Ortega can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Carolina Ortega?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.