Pridemind is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Helen Pool, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Helen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Helen. View 5 reviews
Speaks English
Offers Telehealth visits
Licensed in United Kingdom
Accepts worldwide clients

Recent reviews

You’ve been amazing and wonderful.

Reviewed January 2024

I love working with Helen. Been with a lot of therapists before her and I feel she has a great understanding into the humans mind and soul and she gets me more than any other therapist I’ve ever worked with and I am glad that I ran into her. Do yourself a favor and work with her

Reviewed September 2023

More about Helen

  • 7 years' experience
  • Female
  • BACP

I am a professional counsellor, psychotherapist and Holistic Coach. I have a post graduate diploma from Leeds Beckett University and I am a member of the British Association of Counselling and Psychotherapy (BACP). As an integrative holistic therapist I use a range of approaches to support you including person centred, psychodynamic, cognitive behavioural and existential therapy alongside my intuition and empathic abilities which assist me in connecting with you. I believe we are all unique, therefore trying to use one method for all just does not work.

Throughout my 7 years of experience I have worked with a broad range of issues such as unhealed childhood trauma, self limiting beliefs, low self esteem, toxic unhealthy relationships and various levels of anxiety. I have supported many people from a range of different backgrounds and ages both within a workplace and school environment and in my private practice either online, via telephone or face 2 face.

I always describe to clients that finding the right counsellor is the same as finding the right hairdresser. You try a few and then you find one that really gets who you are and you work with them to understand your needs slowly building a healthy and trustworthy relationship. Once that happens you naturally begin to open up and then walk away feeling you have a new perspective on things, just like you feel good when you walk out of a salon with the look you really desired. Although I can't fix hair, I can help you better understand your mind, thoughts and behaviours and in turn change how you feel about yourself and situations that may be causing you much suffering.

I'm here to be with you on your journey. I'm not here to tell you what to do but to help guide you in developing your own awareness of who you really are, to find inner peace, acceptance, forgiveness and trust your inner guide to direct you in ways that are empowering. We can then focus on what is important for us and become less burdened by what others think.

My style is very warm and interactive and I’m here to help and support. You are not alone.

I look forward to working with you.

Specialties

Stress Anxiety Relationship issues Family conflicts Parenting issues Self esteem Addictions LGBT Trauma and abuse Grief Intimacy-related issues Anger management Career difficulties Depression Coping with life changes Coaching Compassion fatigue Abandonment Attachment issues Avoidant personality Codependency Commitment issues Communication problems Control issues Dependent personality Dissociation Divorce and separation Emptiness Family problems Fatherhood issues Forgiveness Guilt and shame Infidelity Isolation / loneliness Jealousy Life purpose Men's issues Midlife crisis Self-love Sex addiction Sexuality Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Emotionally-Focused Therapy (EFT)
  • Existential Therapy
  • Hypnotherapy
  • Mindfulness Therapy
  • Psychodynamic Therapy

Licenses

  • BACP · United Kingdom · 389680 · Expires February 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Helen Pool

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

5 reviews

5
4
3
2
1

Clients mention: Understanding Great Recommend Thank you Amazing Caring Grateful Helpful Incredible Perfect

You’ve been amazing and wonderful.

Reviewed January 2024

I love working with Helen. Been with a lot of therapists before her and I feel she has a great understanding into the humans mind and soul and she gets me more than any other therapist I’ve ever worked with and I am glad that I ran into her. Do yourself a favor and work with her

Reviewed September 2023

I'm so happy to have found and worked with Helen for the past months, she was the perfect match for me! Helen is so caring, compassionate and kind and always understood my concerns and validated my feelings. She has been incredible in facilitating me to grow with the right amount of listening and input. I can wholeheartedly recommend Helen!! Thank you from the bottom of my heart - for everything xx

Reviewed March 2023

Helen is great, she is very understanding and empathic whilst also offering her expertise and advice on the situation. My perspective and outlook has changed dramatically in the couple months since Helen has been my therapist, I view situations differently and have a much better understanding of my feelings and myself. I'm very grateful for her help and can't recommend her enough - thank you Helen.

Reviewed December 2022

A very good listener. And I feel that she has been where I am now and that is comforting and helpful

Reviewed August 2022

How was your experience with Helen?

Frequently asked questions

Does Helen Pool offer telehealth visits?

Yes. Helen Pool works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Helen Pool speak?

Helen Pool speaks English.

How many years of experience does Helen Pool have?

Helen Pool has 7 years of experience.

Where is Helen Pool licensed to practice?

Helen Pool is licensed to practice in the United Kingdom.

Does Helen Pool accept clients outside of the United Kingdom?

Yes, Helen Pool accepts clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Helen Pool offer?

Helen Pool offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Existential Therapy, Hypnotherapy, Mindfulness Therapy, and Psychodynamic Therapy.

How can I communicate with Helen Pool?

Helen Pool can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Helen Pool?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.