I took sessions with Carmen for 3/4 months and she was fantastic. She was understanding and supportive of my concerns while ensuring I was comfortable talking about the issues I was having. I hadn’t been to therapy before and was a bit anxious however Carmen made it as natural a conversation as possible and was always supportive, approachable and understanding. Will be looking to return to sessions with Carmen after a short break and would definitely recommend her to anyone looking to take up therapy! Thank you Carmen!
Carmen Castillo, BACP
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Carmen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Carmen. View 30 reviews
- Speaks English and Spanish
- Offers Telehealth visits
- Licensed in United Kingdom
- Accepts worldwide clients
Recent reviews
Absolutely amazing , earth angel in my opinion. Really really changed my life for the better . Cannot recommend Carmen enough . Even though it was by phone I could really sense the care and sincerity she has . If I need to go back again I will definitely requesting Carmen .
More about Carmen
- 10 years' experience
- Female
- BACP
ABOUT ME
Hello, my name is Carmen and I can support you through difficult issues and life changes. If you are struggling with issues related to anxiety, depression, trauma, grief, self-esteem, relationships, addiction, facing major life changes or find it difficult handling multicultural issues, I would like to help you find a path to overcome your concerns. I invite you in a gentle, supportive and non-judgmental way to work collaboratively on your individual needs. I believe in the power of your inner resources for self-healing and repair through a nurturing relationship.
My aim is to create a nurturing relationship that enables you to explore and connect the root of your current struggles with formative experiences and past relationships. I want to support you to change unhelpful behavioural and thinking patterns that are preventing you from leading the life you want and to implement self-care and self-compassion to transform your life. I believe in the power of connecting with your emotions to heal and transform, and lead a life with clarity.
I work holistically taking into account feelings, body, mind and the soul. My clients are from a variety of cultural backgrounds, as well as diverse sexual orientation and gender identity. I am an Integrative Counsellor with over 9 years of experience providing therapy. I tailor different therapeutic approaches including Person Centre, Cognitive Behaviour Therapy, Acceptance and Commitment Therapy and Mindfulness among others to best suit your individual needs.
I am passionate about nature for healing and calm, as well as cultures as a way of broaden the senses and understanding others in our differences and similarities, and people power to bring out our inner resources for self-healing through a nurturing relationship.
I am a fully qualified and registered Member of the British Association for Counselling and Psychotherapy (BACP) in the UK. I work according to BACP Ethical Framework for the Counselling Professions.
Specialties
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Attachment-Based Therapy
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Mindfulness Therapy
- Psychodynamic Therapy
- Somatic Therapy
- Trauma-Focused Therapy
Licenses
- BACP · United Kingdom · 148104 · Expires July 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Carmen Castillo
All reviews have been submitted by clients after seeing the provider.
Overall rating:
I took sessions with Carmen for 3/4 months and she was fantastic. She was understanding and supportive of my concerns while ensuring I was comfortable talking about the issues I was having. I hadn’t been to therapy before and was a bit anxious however Carmen made it as natural a conversation as possible and was always supportive, approachable and understanding. Will be looking to return to sessions with Carmen after a short break and would definitely recommend her to anyone looking to take up therapy! Thank you Carmen!
Absolutely amazing , earth angel in my opinion. Really really changed my life for the better . Cannot recommend Carmen enough . Even though it was by phone I could really sense the care and sincerity she has . If I need to go back again I will definitely requesting Carmen .
She is patient, kind and thoughtful with good suggestions and insightful answers. No judgment.
Recomiendo a Carmen 100% me ayudó bastante
Carmen is 100% focussed on her client and their needs; is a phenomenal listener and an empath - and excellent at keeping you on topic even when I try to deflect ! Carmen is enabling me grow as a person and increase my self awareness and self esteem. I also value that she gives me ownership to continue or not
Gracias Carmen me estas ayudando un monton
I'm really happy that I found Carmen as my therapist. She supports me and understands me, and make me feel I can overcome everything that makes me feel anxious, and she help me grow my low self-esteem. I can't recommend her enough.
Carmen es extremadamente profesional y muestra gran interés en ayudarte. Cuando te escucha sabes que está escuchando de verdad. Muestra respeto y amabilidad en todo momento. La mejor terapeuta que he tenido!
From my first session with Carmen I immediately felt that I was in good hands. She is very experienced dealing with patients suffering with anxiety and has helped me work with my own. She is also very responsive to messages and you can tell that she genuinely enjoys being there for her patients. I would highly recommend her to anyone who is seeking therapy and needs to work with their anxiety and stress levels.
Carmen is wonderful! Her compassion and expertise has healed me a lot and supported me greatly through my very hormonal pregnancy!
Lucky to have found Carmen, she is delightful.
I conected inmediatly with her. With her very soothing voice and gret undestanding, I felt listened and cared. I’m very please with the decision to star with the app and get back on track with my life and emotions.
Carmen changed my life, she is fantastic!
Carmen is extremely warm, patient, engaging, and respectful. She listens carefully to concerns and offers incredibly poignant and helpful advice. She's also has a lovely presence, makes it very easy to talk to her, and makes me feel so much lighter after my sessions with her. Thank you, Carmen!
Carmen is just what I needed and was looking for. I am so grateful to have found her.
Carmen is the best therapist I have ever had and could ever have wished for. Her wisdom and kindness helped me beyond words. I am so grateful!
Carmen is very caring and compassionate. She has taught me very powerful ways to handle the problems/challenges I'm facing. She has taught me stress and trauma, and many other negative experiences, impact, not only, the mind and emotions, but also the body. Carmen utilizes this mind and body method to help me understand what is going on with me. She responds to me as frequently as possible and has been very reassuring in these difficult times of mine. She is like a wizard of therapy and I am always looking forward to see a "new message from Carmen Castillo" popping up on my phone. It has become my favorite pop up message since we first started therapy. I know there is help everytime I receive that pop up and I can't wait to see what wizard Carmen has in store for me. I am learning a lot from her, I am learning a lot about myself, both consciously and physically, and I am learning a lot of new techniques to handle a variety of stressors. Thank you Carmen.
Carmen is a wonderful therapist with a global perspective that understands the complexities of living abroad and/or with a partner from a different culture and background. She gave me the tools to better listen to my needs and hold space for myself. She also reminded me what it means to make space for joy and fun. Thank you for absolutely everything.
Talking to Carmen was a very pleasant experience. She always made me feel heard throughout our sessions, by creating a warm and safe space for me to freely open up and talk about sensitive issues. Thank you Carmen!
Carmen identify my primary problem straight away and provide support accordingly. I feel so much better just 2 sessions later.
The most amazing therapist ever
Professional and supportive. I have improved my quality of life since I'm doing sessions with her for over 5 months now. Very grateful to have her
Carmen is the most wonderful therapist, she has a calming presence that instantly puts me at ease and has helped me work through such a lot of my past. I’ve had quite a few different therapists but she’s by far the best I’ve ever had the pleasure of working with.
Me hace sentir confianza
Una muy buena profesional. Paciente y empatica. Es muy fácil abrirse con ella, ella lo pone muy facil.
Fab and has really helped.
Very kind and warm hearted professional
Having Carmen as a therapist is something for what I'm very grateful. She is very helpful, considerate and loving with me, and I feel she understands me. She also gives me so many great advice and invaluable tools for me to use and grow. Thank you Carmen :)
Carmen has a really calm presence that helps me relax. She helps me see that there are things I am doing and can do to help myself and she focusses on encouraging these behaviours. I am in an odd place, having a new diagnosis, co existing issues and new medication. I’m learning about myself a lot at the moment and can’t always articulate well what I need. Carmen is patient and understands I’m on a journey and she is there to support. She sends me worksheets and information to help me understand more about my diagnosis and she checks in regularly to see how I am doing and to see if o need any help before our next video session. I feel very comfortable with Carmen and that was important to me to be able to speak freely.
Carmen has been great and I would highly recommend her to anyone. She is very supportive, non-judgmental, and kind. I always feel validated in my feelings when I speak with her and she makes it very easy to open up. I felt so much better even after one session with Carmen. Thank you so much!
Frequently asked questions
Does Carmen Castillo offer telehealth visits?
Yes. Carmen Castillo works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Carmen Castillo speak?
Carmen Castillo speaks English and Spanish.
How many years of experience does Carmen Castillo have?
Carmen Castillo has 10 years of experience.
Where is Carmen Castillo licensed to practice?
Carmen Castillo is licensed to practice in the United Kingdom.
Does Carmen Castillo accept clients outside of the United Kingdom?
Yes, Carmen Castillo accepts clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Carmen Castillo offer?
Carmen Castillo offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, Psychodynamic Therapy, Somatic Therapy, and Trauma-Focused Therapy.
How can I communicate with Carmen Castillo?
Carmen Castillo can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Carmen Castillo?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.