Heather makes me feel heard, understood and my feelings validated. She helps me to understand my emotions connected to my past trauma and gives me ways to further my healing. She has been an amazing therapist!!
Heather Lail, LCMHC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Heather is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.5 stars
- Clients are very satisfied with Heather. View 14 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in North Carolina
Recent reviews
Amazing
More about Heather
- 16 years' experience
- Female
- LCMHC
Licensed Clinical Mental Health Counselor, Licensed Clinical Addiction Specialist, Master Addiction Counselor, and Certified Clinical Supervisor. I earned my Bachelor of Arts degree in Psychology from Lenoir-Rhyne College and earned my Master of Arts degree in Professional Counseling from Liberty University. I have a total of 18 years of experience working in the behavioral health field within various settings which include 6 years of inpatient psychiatric work and 12 years of outpatient behavioral health counseling. I utilize an eclectic counseling approach incorporating various counseling theories and techniques to include but not limited to Psychotherapy, Motivational Interviewing, Transtheoretical Model, CBT, DBT.
National Academy of Sports Medicine certifications include Certified Personal Trainer, Certified Nutrition Coach, and Certified Group Fitness Instructor. Personal training focusing on behavior change and corrective exercise while utilizing the NASM Optimum Performance Training Model based on scientific evidence and principles. Nutrition coaching utilizing the latest and most up-to-date information on nutrition science, behavior change strategies, and nutrition coaching strategies. Ability to guide clients seeking to improve their body composition, athletic performance, and their health through carefully crafted nutrition coaching that takes age, culture, socioeconomic status, and more into account. Main focus of concept is to integrate behavioral health with physical health and nutrition to maximize client progress towards achieving their goals in life.
Specialties
Stress
Anxiety
Addictions
Grief
Eating disorders
Depression
LGBT
Relationship issues
Family conflicts
Sleeping disorders
Anger management
Self esteem
Career difficulties
Bipolar disorder
Coping with life changes
Compassion fatigue
ADHD
Body image
Cancer
Caregiver issues and stress
Co-morbidity
Codependency
Domestic violence
Drug and alcohol addiction
Eating and food-related issues
Forgiveness
Gender dysphoria
Guilt and shame
HIV / AIDS
Hospice and end-of-life counseling
Life purpose
Midlife crisis
Mood disorders
Panic disorder and panic attacks
Personality disorders
Phobias
Polyamory / non-monogamous relationships
Post-traumatic stress
Seasonal Affective Disorder (SAD)
Self-harm
Sexual assault and abuse
Sexuality
Social anxiety and phobia
Women's issues
Workplace issues
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Jungian Therapy
- Mindfulness Therapy
- Motivational Interviewing
- Psychodynamic Therapy
- Solution-Focused Therapy
Licenses
Heather Lail's National Provider Identifier (NPI) is 1881082261.
- LCMHC · North Carolina · 13384 · Expires June 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Heather Lail
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Heather makes me feel heard, understood and my feelings validated. She helps me to understand my emotions connected to my past trauma and gives me ways to further my healing. She has been an amazing therapist!!
Amazing
Heather is great and responsive, really helped me a lot.
She has been helpful in understanding what is going on
Heather is always very passionate, gives the best advice and is always very honest. She will always give you the best feedback and encouragement!
She’s great!
Heather is very open minded and makes you feel comfortable. I can talk to her about everything and it makes me feel better!
Heather has helped me in probably the hardest years of my life. Between the topics of relationships, separation, surgery and depression during covid she had a listening ear and amazing ability to connect. I could not recommend her more and if you need help she’s a great human to have at your side when life throws crazy at you.
Heather is understanding but firm when it comes to adding clarity to the conversations we have. She genuinely cares and listens extremely well when it comes to progress.
Heather is extremely polite and even though I have only had one session so far I feel like she understands my needs as a patient.
Heather is straight forward and to the point! If you want to get stuff done and work on yourself i highly recommend her, she is awesome!
My first video call with Heather was a pleasure. She responds to all the loooong messages I send with useful tips and validates my experience as an undiagnosed ADHD woman. Thanks!
I think Heather has a lot of experience and knowledge in her field and can help not only me but also others. In addition, I appreciate that she can use her expertise in fitness to discuss how physical fitness is important to our emotional well-being as well as our physical health. I feel respected and heard. I highly recommend Heather.
Heather has always been there to support me through my struggles day by day .She has helped me understand where I’m at and as much as I want to be ok right away she has taught me it’s a day by day process that I’m going through
Frequently asked questions
Does Heather Lail offer telehealth visits?
Yes. Heather Lail works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Heather Lail speak?
Heather Lail speaks English.
How many years of experience does Heather Lail have?
Heather Lail has 16 years of experience.
Where is Heather Lail licensed to practice?
Heather Lail is licensed to practice in North Carolina.
Does Heather Lail accept clients outside of the United States?
No, Heather Lail does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Heather Lail offer?
Heather Lail offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Jungian Therapy, Mindfulness Therapy, Motivational Interviewing, Psychodynamic Therapy, and Solution-Focused Therapy.
How can I communicate with Heather Lail?
Heather Lail can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Heather Lail?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.