Charlene is fantastic. I have only had two sessions with her so far but I already feel more confident in myself and the healthy habits I am trying to make a life style.
Charlene Jones, LCSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Charlene is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.5 stars
- Clients are very satisfied with Charlene. View 11 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in North Carolina
Recent reviews
Charlene should be a life coach as well, wonderful therapist!
More about Charlene
- 11 years' experience
- Female
- LCSW
I'm so happy that you reached out for help. I am Charlene Jones, a Licensed Clinical Social Worker with over 14 years of clinical experience providing therapy in an online and office setting providing counseling to adults, children, adolescents and families in office, school and community-based environment. I have sound experience working with diverse populations, including military, homeless, victims of sexual abuse, substance abuse and personality disorders. I generally check messages here a few times per day Thurs-Sun and respond as quickly as I can. I do appreciate your patience when it takes a bit longer at times, as I may be tending to other clients or professional/personal responsibilities. As you can read in my profile, my therapy style combines empathy with various evidence-based approaches, including CBT, DBT and solution focus modalities. I am confident that I can be very useful with assisting and processing with you through difficult life challenges that you're facing. "I am very excited about working with you." My goal is to motivate and empower you and assist in overcoming life challenges.
I strive to create a safe and welcoming environment that allows clients to explore obstacles with concerns related to anxiety, depression, and/or self-care. I focus on helping clients develop assertive communication & boundaries with themselves and those around them that can help improve their quality of life.
Specialties
Stress
Anxiety
Family conflicts
Trauma and abuse
Depression
Coping with life changes
Addictions
Relationship issues
Grief
Intimacy-related issues
Parenting issues
Anger management
Self esteem
Career difficulties
Bipolar disorder
ADHD
Abandonment
Attachment issues
Blended family issues
Body image
Caregiver issues and stress
Co-morbidity
Communication problems
Control issues
Coping with natural or human-caused disaster
Disruptive Mood Dysregulation Disorder (DMDD)
Divorce and separation
Domestic violence
Drug and alcohol addiction
Emptiness
Family problems
First responder issues
Forgiveness
Guilt and shame
Impulsivity
Isolation / loneliness
Life purpose
Men's issues
Veteran and Armed Forces Issues
Money and financial issues
Mood disorders
Multicultural concerns
Panic disorder and panic attacks
Phobias
Postpartum depression
Post-traumatic stress
Pregnancy and childbirth
Self-harm
Self-love
Social anxiety and phobia
Women's issues
Workplace issues
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Eye Movement Desensitization and Reprocessing (EMDR)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
- Trauma-Focused Therapy
Licenses
Charlene Jones's National Provider Identifier (NPI) is 1356640973.
- LCSW · North Carolina · C010224 · Expires July 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Charlene Jones
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Charlene is fantastic. I have only had two sessions with her so far but I already feel more confident in myself and the healthy habits I am trying to make a life style.
Charlene should be a life coach as well, wonderful therapist!
Charlene is responsive and enables me to process my thoughts and feelings in an effective way. I'm thankful for her expertise.
Charlene is great! She actively listens and provides many ways work through challenges.
I am truly grateful for Charlene being there for me throughout my life’s natural ups and downs and her friendly reminders to give myself grace. I can’t say enough wonderful things about her. I truly have the best therapist for me and my needs!
She is a wonderful person who makes me realize that my worries are valid and not just me tripping. I feel safe telling her my vulnerable thoughts and working through them on my own and asking for advice. She has a special place in my heart for that
Charlene as my therapist is truly one of the best things that could have happened to me!
I find her approach just really refreshing— doesn’t push or probe but rather let’s the conversation flow with gentle guidance.
Great session. I look forward to the next session
I couldn’t have asked for a better therapist. She truly makes me wish I would have started therapy sooner. She has taught me amazing life coping skills that have helped me through some of the toughest moments in my life.
I couldn’t have designed a better therapist for me than Charlene! I recommend therapy to everyone now because of my positive experiences with her. Our conversations are like speaking with a qualified friend. Someone who genuinely takes interest in your well-being and is qualified to help you grow as an individual. I speak so highly of her, my friends tell me they want my therapist! Charlene brings so much clarity to each of our conversations. Every conversation has been helpful and equipped me with tools to apply outside of our sessions in real life. I look forward to each of our sessions and leave feeling accomplished.
Frequently asked questions
Does Charlene Jones offer telehealth visits?
Yes. Charlene Jones works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Charlene Jones speak?
Charlene Jones speaks English.
How many years of experience does Charlene Jones have?
Charlene Jones has 11 years of experience.
Where is Charlene Jones licensed to practice?
Charlene Jones is licensed to practice in North Carolina.
Does Charlene Jones accept clients outside of the United States?
No, Charlene Jones does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Charlene Jones offer?
Charlene Jones offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), Mindfulness Therapy, Motivational Interviewing, Solution-Focused Therapy, and Trauma-Focused Therapy.
How can I communicate with Charlene Jones?
Charlene Jones can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Charlene Jones?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.