I look forward to my weekly appointment with Donna. She helped me set firm boundaries and accept myself. I stopped shape-shifting to get accepted. I wake up excited to see what’s going to happen instead of dreading contact with anyone, even on the phone. I went from being isolated and anxious to being irresistible and flexible.
Donna Smith, LMHC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Donna is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.5 stars
- Clients are very satisfied with Donna. View 19 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in New York
Recent reviews
A very kind and thoughtful women. Listens and provides helpful advice. Really helping me wi the problems at hand.
More about Donna
- 35 years' experience
- Female
- LMHC
Hi, welcome to Better Help.
My name is Donna Smith. I am a masters prepared licensed Mental Health Counselor in Rochester NY. I received my counselor training through the University of Rochester .
I have 30 plus years of experience working in a variety of mental health settings, however, my passion is to work one on one with individuals who are looking to enhance the quality of their life.
In addition to providing confidential, compassionate mental health therapy my other passion is creative writing. I see these two areas blending in beautiful ways. I believe we each have within us a collection of tales that together create a unique and colorful story of the life we've lived thus far as well as the dreams that we've laid before us.
I would be honored to travel with you for a time on your personal journey. I have always seen my myself as a 'guide' in this process. My role as therapist would be to join with you in partnership working together to realize the future you have imagined.
I will offer you the opportunity for a genuine, open, trusting and hope-filled connection should you choose me as your therapist and therapeutic partner.
The path we take will be of your choosing. I am committed to walking beside you and offering the experience gained through my own life as well as the skills I've learned throughout my career as a therapist.
Your decision to enter into this journey is a brave one - CONGRATULATIONS!
I look forward to accompanying you in a supportive, non-judgmental manner to your destination.
Of note: If you are looking at my availability to secure an appointment time and don't see what you're looking for please message me and I will do my best to accommodate your needs.
Specialties
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Emotionally-Focused Therapy (EFT)
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Solution-Focused Therapy
- Internal Family Systems
Licenses
Donna Smith's National Provider Identifier (NPI) is 1538374947.
- LMHC · New York · 001003 · Expires December 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Donna Smith
All reviews have been submitted by clients after seeing the provider.
Overall rating:
I look forward to my weekly appointment with Donna. She helped me set firm boundaries and accept myself. I stopped shape-shifting to get accepted. I wake up excited to see what’s going to happen instead of dreading contact with anyone, even on the phone. I went from being isolated and anxious to being irresistible and flexible.
A very kind and thoughtful women. Listens and provides helpful advice. Really helping me wi the problems at hand.
She's helping more than she knows
This is early days, Donna and I have only just begun. I sense she is listening, trying to understand me, and with time will offer informed and astute contributions. I’d prefer it if our contact was easier, but this is my fault not Donna’s (or that of Pride Counselling) as I think she could be a great ally.
Donna is an amazing therapist. She listens and takes the time to get to know her patients in the most understanding way possible. She has helped me immensely through really hard times.
Donna helps me change, manage or cope with the screwballs life throws at me. I trust her and her judgment implicitly and somehow, magically, she helps me arrive at the correct action steps to take - and they come out of my mouth, not hers, with her guidance and support.
Donna is my much-needed reality check. She can sort through my chaos with exactly the right amount of compassion sprinkled with a little humor.
Our last session we focused more on my wife’s physical health than my mental health. I felt this was unprofessional. As she is not my wife’s medical care giver and I can’t answer for my wife’s medical history I don’t think it was appropriate to ask me about or speak on my wife’s health. She also gave medical advice about my wife without being her client or patient. I feel like the conversation was steered towards my wife’s weight and health and not my mental health.
Donna has made me feel more comfortable in a month than therapists I’ve seen for years. Donna is a great listener, suggests things and opens my thoughts to a path I’ve never experienced. I appreciate Donnas help and expertise.
Donna Smith has been very thoughtful and collaborative during our conversations. She is. I appreciate her calm presence, listening skills, honesty and expertise. Even when I don’t have anything to talk about Donna makes our sessions rewarding. Thank you for keeping me accountable and providing helpful resources.
I’ve only had one session but Donna has been professional and a great listener.
Donna Smith has literally be instrumental in saving my life. The journey I have been with her in the last year has been one of healing and growth. I am forever grateful for her.
Yhe quality of my mental health I feel has improved since partnering with Donna, shes come to know me well, shes a great listener and understands and is a great support system. I appreciate her expertise. I would recommend BetterHelp to anyone that need help.
Donna is very easy to talk to & is helping me through a very difficult time.
Donna is truly an amazing therapist.
I’m a man of few words, Donna is superb.
Best therapist I’ve ever had!
Donna is extremely thoughtful and direct. We’ve been able to quickly pinpoint my goals and I feel fully supported in working through them. I feel grateful to be working with her!!
Knowledgeable and straight to the point. Feel like I’ve gotten more out of a few session than a lifetime of therapy
Frequently asked questions
Does Donna Smith offer telehealth visits?
Yes. Donna Smith works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Donna Smith speak?
Donna Smith speaks English.
How many years of experience does Donna Smith have?
Donna Smith has 35 years of experience.
Where is Donna Smith licensed to practice?
Donna Smith is licensed to practice in New York.
Does Donna Smith accept clients outside of the United States?
No, Donna Smith does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Donna Smith offer?
Donna Smith offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Emotionally-Focused Therapy (EFT), Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Solution-Focused Therapy, and Internal Family Systems.
How can I communicate with Donna Smith?
Donna Smith can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Donna Smith?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.