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Sandra Roberts, LCPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Sandra is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Sandra. View 104 reviews
Great news, Sandra is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Illinois

Recent reviews

Sandra has provide much support and wisdom in even a few sessions. Sandra listens intently and provides resources that she recommends pertaining to the topic of discussion. I feel heard and supported, not just by a listening ear and a thoughtful response, but in my faith and through resources.

Reviewed December 2024

Thank you for listening and giving me the tools to grow.

Reviewed June 2024

More about Sandra

  • 17 years' experience
  • Female
  • LCPC

I am a Christian counselor licensed in the State of Illinois. I attended Lincoln Christian College and Seminary (now Lincoln Christian College) where I earned both my BA and an MA in Counseling. I am a Licensed Clinical Professional Counselor with over 15 years experience with with all ages in various settings, including in person and online telehealth, office.

Everyone deserves to be treated with respect. When you reach out for help, I will be supportive and non-judgmental. My style is warm and approachable. While I am a Christian counselor and lean heavily on God's truth, it is not my goal to force people into what I believe.

While I enjoy working with a variety of people and situations, I have extensive experience with parenting and anger management, including classes for those ordered by the court or for those completing a service plan with DCFS. I also prepared and taught a curriculum for dating (red flags, what to look for, what to avoid, etc.) I have helped clients with depression, anxiety, and healing from domestic violence, childhood abuses and traumas.

Specialties

Stress Anxiety Trauma and abuse Parenting issues Self esteem ADHD Relationship issues Family conflicts Grief Anger management Depression Coaching Communication problems Forgiveness Guilt and shame Jealousy Life purpose Narcissism Panic disorder and panic attacks Post-traumatic stress Sexual assault and abuse Social anxiety and phobia

Licenses

Sandra Roberts's National Provider Identifier (NPI) is 1417386699.

  • LCPC · Illinois · 180008852 · Expires March 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Sandra Roberts

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

104 reviews

5
4
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Clients mention: Understanding Helpful Listens Recommend Helped Great Amazing Caring Thank you The best

Sandra has provide much support and wisdom in even a few sessions. Sandra listens intently and provides resources that she recommends pertaining to the topic of discussion. I feel heard and supported, not just by a listening ear and a thoughtful response, but in my faith and through resources.

Reviewed December 2024

Thank you for listening and giving me the tools to grow.

Reviewed June 2024

Sandra is extremely helpful, I find her knowledge and experience to shine through in a variety of subjects. She is always kind, respectful and understanding. I look forward to continuing to work with her as I feel I have made a lot of progress under her guidance.

Reviewed May 2024

Sandra is great! I've worked with her for many years, and I've grown tremendously. I highly recommend her.

Reviewed July 2023

I have been working with Sandra consistently since 2016. All I can say is every facet of my life has improved from business to relationships. I'm much more self-aware, and also more patient and understanding of others. Hence why I continue to work with Sandra, and highly recommend her!

Reviewed January 2022

Sandra is amazing. I've dealt with panic for the last year after a medical incident. Her expertise has really helped me face and overcome my fears, as well as work on some deep rooted causes of anxiety that I didn't even realize I had. 10/10 would definitely recommend to anybody!

Reviewed July 2021

Sandra is an amazing counselor! She’s listened and guided me through so much in my life. She’s very knowledgeable, kind,understanding and professional in all our interactions.

Reviewed July 2021

I have worked with Sandra several years ago and am working with her again now. She is very understanding, warm, truly caring, and helpful.

Reviewed November 2020

Sandra has been fantastic. She’s been working with me for 3.5 years and I have learned so much from her. I have so many more tools now to be a better partner, parent, and self.

Reviewed November 2020

Sandra always listens to my concerns and explains to me why something happens. I really like that she goes to the bottom of everything to find out why I react on a certain way and that helps me a lot to improve my self and feel better about my self. She is awesome!

Reviewed November 2020

Sandra was very helpful and understanding Really enjoy talking to her

Reviewed November 2020

Sandra is very patient and understanding. She has helped me in very difficult times by thoughtfully presenting helpful insight that has enabled me to make life changing decisions. Her Christian perspectives are particularly helpful.

Reviewed May 2020

I haven't worked with Sandra for very long. I have only had two video sessions with her. So far she has been helpful to me and I think she is very nice.

Reviewed May 2020

Sandra is extremely wise and definitely has a calling for counseling. She knows how to bring light into a situation and gives clear steps on how to address and work towards a solution. She has positive insight which proves valuable to most any situation. She is very compassionate and she is very good and listening and understanding what you are trying to say even though you may not be able to communicate is clearly. I highly recommend Sandra.

Reviewed April 2020

Sandra's sincere investment in our well being has enabled us to make significant progress in addressing a number of challenging and deeply rooted issues.

Reviewed November 2019

Sandra is amazing! She always responds to my messages with 24 hours. I feel very safe and validated. She provides great tools to help deal with issues. I have already recommended Faithful Counseling to friends. I'm so thankful for this service!!

Reviewed November 2019

I have found her to be professional compassionate and willing to assist.

Reviewed September 2019

I have had a number of telephone sessions with Sandra and ongoing message correspondence. During our sessions Sandra remained attentive and focused on what I was saying, as opposed to her simply telling me what to do without fully understanding what my concerns were. Sandra consistently made the effort to make me comfortable during our sessions and is experienced enough to probe further when required and also refrain from probing when required.

Reviewed June 2019

Sandra Lancaster is a God fearing, understanding, caring and experienced woman in her field. She listens to you and gives you advice on how to work on any matter.

Reviewed April 2019

Incredibly attentive.

Reviewed December 2018

She listens and guides me very well.

Reviewed November 2018

Gets to the point, clear, helpful, concerned. I usually feel like I have a good direction to work towards.

Reviewed November 2018

Sandra is a beautiful sister in Christ. I thank God for the work that she is doing to further His Kingdom through this platform and her work.

Reviewed August 2018

I have worked with Sandra for a few months now. She is a great listener, and knows how to put out things that I might not be able to see in myself.

Reviewed August 2018

Sandra has been very respecting, patient, understanding and willing to listen. I feel I am well cared for. She offers practical help which benefit me significantly. Thank you so much Sandra.

Reviewed July 2018

She responds to me quickly and she listens to me really well.

Reviewed April 2018

Sandra was a great counselor and offered me a lot of ways to interact with her. Her perspective was helpful.

Reviewed April 2018

Sandra's approach is thoughtful and insightful. She takes the time to understand what my concerns are and I appreciate that.

Reviewed February 2018

I love working with her.

Reviewed February 2018

Sandra is extremely caring and let's me talk. She guides me in my thinking. I look forward to our calls each week.

Reviewed February 2018

I have worked with Sandra for a few weeks and she has been great. She responds quickly to all my messages with advice and inspiration. I appreciate her support.

Reviewed January 2018

Sandra is a very kind and responsive person who answers and gives feedback.

Reviewed January 2018

I feel that Ms. Lancaster completely understands me and gives me advices to the best of her ability. She is very professional and very knowledgeable, resourceful and understanding. Ms. Lancaster responds to my concerns as soon as I post my question or dilemma. I really enjoy working with Ms. Lancaster. Thank you!

Reviewed December 2017

Sandra has been very helpful during a difficult time in my life. It has really helped having someone to talk to.

Reviewed December 2017

From the very first trial session, Sandra has been an incredible counselor. She makes herself consistently available, is an excellent listener and is very encouraging when offering me advice based on my needs / particular situation. I would highly recommend her. I could tell she really cares about me and wanted to help from the very beginning. She's been essential in my growth after only just a couple weeks. I also love that she prays with me during our sessions as well as throughout the week. I'm extremely grateful for the trusting relationship I've already developed with Sandra and to Faithful Counseling for matching me with her.

Reviewed November 2017

Very good so far!

Reviewed November 2017

Take it from me, with multiple issues coinciding, speaking with Sandra has helped me move away from overwhelming guilt and anguish.

Reviewed September 2017

Sandra has been a critical part of my healing journey, and has always approached my concerns with respect and kindness. I highly recommend her!

Reviewed November 2023

Sandra is the best!!!!! She understands what I need and meets me in my own time and space. Can't recommend her highly enough.

Reviewed September 2023

Been great so far look forward to a less anxious future

Reviewed July 2023

I have worked with Sandra for over a year now; through the grief of losing my brother and the wonderful marriage and newlywed life that is my now today. She listens thoughtfully and I have full trust in her and our work together. I couldn't recommend her enough!

Reviewed February 2023

Sandra is personable, engaging, and compassionate. She is such a sweetheart!

Reviewed April 2023

Sandra is so great,she listens,so informative and the work sheets really help me.

Reviewed November 2022

helpful, supportive, communicative, down to earth, approachable, the list goes on. best therapist ive had yet.

Reviewed September 2022

She is gentle with telling you the things you need to here. She gives you that tough love approach

Reviewed August 2022

Sandra's care and support is invaluable.

Reviewed August 2022

Sandra has been instrumental in my recovery journey, and is very kind in how she approaches different topics.

Reviewed July 2022

I have worked with Sandra for 4 months and I cannot stress enough how amazing she has been. She helped me learn how to deal with anger and anxiety, walked me through the past trauma and how remove it. She was the help I was always looking for. She is knowledgeable and super flexible in her approach. In 4 months she helped me achieve a major change in my life. I highly recommend her

Reviewed January 2022

Best experience ever. I started recommending Sandra to those I know

Reviewed November 2021

Sandra is wonderful to work with. She helps me sort through the feelings I have related to various life issues.

Reviewed November 2021

Sandra is the perfect combination of caring, positively firm, honest and thoughtful. I appreciate and value her so incredibly much and love working with her. Our sessions are a highlight in my week!

Reviewed September 2021

Sandra has been a great resource to discuss my mental health challenges, and always provides helpful ways to continue my healing.

Reviewed September 2021

Sandra is excellent! I thank God for putting her in my path.

Reviewed August 2021

So blessed to have had Sandra’s help!

Reviewed April 2021

Very quick with responses.

Reviewed April 2021

I’ve just started working with Sandra and I can’t thank her enough for how much better I feel and the good changes I’ve been able to make already!

Reviewed March 2021

Sandra is very easy to talk to and she listens and doesn't rush me, I can send her a message if I feel I need to and she responds pretty quickly. I feel safe to open up about what I feel and I get really good techniques to use.

Reviewed March 2021

Sandra is does an amazing job and is really great to talk to. She listens and is very attentive and helpful. I am glad I met her! :)

Reviewed November 2020

Amazing!

Reviewed November 2020

Sandra is so supportive and always listens. I don't know what I would do without her input. She has helped me so much.

Reviewed November 2020

She’s simply amazing! She understands and respects what I’m going through and she is beyond my expectations when it comes to learning new coping skills from her

Reviewed November 2020

Sandra is professional, warm, kind and compassionate. From our very first interaction, I have always felt that she really listens to what I have to say and provides me with useful resources to implement in my day-to-day life. Likewise in our message interactions, I can see that she takes time and effort to respond thoughtfully to the things that I have to say. I have come to rely on, and look forward to my sessions with Sandra and I am so glad that I was matched with her.

Reviewed November 2020

Sandra has been helping me for over a year now. She's truly someone I can count on when times are hard.

Reviewed September 2020

She is just what I need in this pandemic!

Reviewed September 2020

Sandra has been amazing with me. She listens patiently, even when I have no idea what I am talking about after a while. She understands and gives me guidance in various issues i am going through. Thank you Sandra.

Reviewed July 2020

Excellent counselor

Reviewed July 2020

Since the moment I started interacting with Sandra, I feel like she could sense immediately what my concerns were and has given me multiple resources to manage my anxiety and grief. I am completely comfortable opening up and also comfortable with her therapy. I feel heard and also challenged to get better and be consistent. Her exercises are very helpful.

Reviewed June 2020

Sandra always have the best advises and the right words. She is good with métaphores to explain you some concepts. She’s great!

Reviewed May 2020

She's understanding, non-judgmental, practical, nurturing and sharp.

Reviewed March 2020

An amazing lady with a big beautiful kind heart, she will help you the best she can, she will support you through tough times until you reach your goals

Reviewed March 2020

So far, I am working good with Sandra, and I have confident in her!! Thank you.

Reviewed March 2020

I have been working with Sandra for little over a year now, and with her kind wisdom, I been able to make many positive changes for myself and my mental health. It's not an easy thing, to decide to grow and change, and it takes a lot of work, but I am so glad to have the best possible guide on my journey.

Reviewed December 2019

I have been doing counseling with Sandra for a while now and she has been very good. She usually gets back to me in a timely manner, and she offers suggestions and listens well. I highly recommend her.

Reviewed December 2019

Sandra is genuine, professional and says exactly what I need to hear. I appreciate how she balances the psychology with spiritual. I am grateful that she believes in God's power to heal and reminds me of the promises of my creator.

Reviewed November 2019

Trustworthy, reliable, friendly, understanding, flexible, gentle, caring.

Reviewed November 2019

Sandra’s been a huge help to me. I’ve felt a lot of improvement in my daily life since I started speaking with her, and she’s been very helpful in my navigating a time in my life that’s been more difficult than expected. This is my first experience with counselling, so I’m not sure how long we will continue, but I can easily say “as long as necessary.” Her words and guidance have been invaluable to me.

Reviewed November 2019

I cannot say enough good things about Sandra. As someone that was very anxious about counseling, she sure made it feel so natural and a comfortable space. She’s very courteous, understanding and respectful. She’s also very dedicated as she sometimes responds even in her off days. She has such a calming voice and tries to really understand your feelings and help you through them. I 100% recommend her!

Reviewed September 2019

Fantastic and extremely helpful, I’ve made a lot of progress with hopefully a lot more to come.

Reviewed August 2019

Sandra is such an excellent therapist. From the very first session I FINALLY felt heard, supported and that making huge, positive changes to my rather broken life was actually possible. She is compassionate, skilled and encouraging. I highly recommend.

Reviewed August 2019

Sandra has been attentively hearing me out and even though I only had two sessions I think that we connected and I really look forward to working with her to improve my mental health.

Reviewed August 2019

She listens to me and helps me to assess each of my situations.

Reviewed July 2019

Sandra is quick to respond and very understanding. I have not figured out what my primary need is yet but working with Sandra is a long time coming.

Reviewed June 2019

Sandra is very helpful and understanding. She became a positive part of my life and helped me greatly when dealing with my depression. Now she is helping me improve the quality of my life and I couldn't be more grateful.

Reviewed January 2019

Sandra continues to be a wonderful source of help and of support. If we go through a work book she lets me work at my own pace, if we're in a live session she takes it at a speed that I am comfortable with. My concerns are her concerns and she has truly helped and is helping me feel less anxious.

Reviewed January 2019

Sandra is wonderful and competent. She has a gentle and pragmatic approach to counseling. Warmly recommend her!

Reviewed December 2018

Thank you for all of the help you have given me. I have a lot of work to do but I believe the tools you have shared with me will help me to at least begin the changes I need to make.

Reviewed November 2018

Sandra has been a lot of help. She’s really understanding and is really helping me clear up my mind. She helps me see things I didn’t notice before. She makes me feel like everything will be ok.

Reviewed November 2018

Sandra is a very thoughtful counselor and has been instrumental in my progress for the past few months. I am truly grateful for all her help.

Reviewed September 2018

Sandra is a very helpful and understabding counsellor. She listens and knows what the other person is feeling and talking about. I like the way she connects and understands where the main concerns lie for the person in need.

Reviewed September 2018

This review will actually be my second time back with Sandra after having some further personal issues I am currently struggling with. As soon as I sent my long message out to her about what I was going through, Sandra replied the same day with the same level of sensitivity and helpfulness that she's provided in the past, with the same wonderful attitude and care. Having been a client of Sandra's once more, I feel confident that I will be able to overcome the difficulties I am dealing with, and that things will surely turn out better. She has given me hope and strength in myself, and has helped me so much to understand the way i might be feeling, and how to feel more positive and handle bumps in my relationship as best as possible. She works absolute wonders, and I can't recommend her enough.

Reviewed September 2018

Sandra is the best counselor I’ve had, ever! I came to better help with caution that I might not find someone I trusted enough to actually talk to. As soon as I started talking to Sandra I was surprised by how much I’ve grown to like her and take her advice. She is so caring and takes the time to listen and respects me.

Reviewed July 2018

Sandra know what she is doing. Excellent counseling and a very warm and emphatic person.

Reviewed June 2018

Sandra is a really great counselor, I couldn’t except for better advices, she really helped me. Thank you to her.

Reviewed June 2018

She is very understanding and knowledgeable about anger and ways to deal with it.

Reviewed March 2018

Lovely person and good practical advice.

Reviewed March 2018

Helpful, responds to my issues, and gives me help and worksheets to work with.

Reviewed December 2017

Sandra is an absolute Godsend. She is very understanding and supportive and helped me deal with things. She genuinely cares about my well-being and makes herself always available when I need her. I have improved greatly and am fixing lifelong scars with her guidance. She is truly an asset to BetterHelp.

Reviewed December 2017

Sandra is supportive and caring, but will also be frank with you about what she observes from listening to you. I would recommend Sandra to others.

Reviewed November 2017

Sandra offers wise and heartfelt counceling, listens to my concerns, and provides me with new and more helpful ways of seeing and approaching situations.

Reviewed November 2017

I really like her. I can feel she is listening to me and takes me seriously which is so important. It helps me to think that I am not crazy but that I am just a girl who needs help. Thanks you Sandra!

Reviewed August 2017

Sandra was able to help me during a time of high anxiety. She provided tools and practices that really helps ease my mind. I would highly recommend Sandra to anyone dealing with anxiety or stress.

Reviewed August 2017

I am thankful for Sandra's insights and all I've learned through my sessions with her. She is very caring and understanding even when I do not agree with her. Her acceptance and validation has made all the difference!

Reviewed July 2017

Sandra was able to identify the source of my struggle within the first 20 mins of my first live session. I'm looking forward to continuing with her.

Reviewed May 2017

Sandra is extremely warm and kind. She approaches everything from a place of empathy and seems to genuinely care about her patients. I'm really enjoying working with her to help me through a tough time.

Reviewed April 2017

How was your experience with Sandra?

Frequently asked questions

Does Sandra Roberts offer telehealth visits?

Yes. Sandra Roberts works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Sandra Roberts speak?

Sandra Roberts speaks English.

How many years of experience does Sandra Roberts have?

Sandra Roberts has 17 years of experience.

Where is Sandra Roberts licensed to practice?

Sandra Roberts is licensed to practice in Illinois.

Does Sandra Roberts accept clients outside of the United States?

No, Sandra Roberts does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Sandra Roberts?

Sandra Roberts can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Sandra Roberts?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
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Phone
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When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.