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Carol Gross, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Carol is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Carol. View 77 reviews
Great news, Carol is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Utah

Recent reviews

She listens and gives me sound advice.

Reviewed June 2024

I’ve been speaking with Carol since December and I can’t say enough about how much she has helped me. We had a really big break through our last session where she was helping me with coping with triggers. Things that I don’t think I know how to do all the time. I usually respond to things I don’t like with anger or tears or avoid it. She showed me how I can be present, set boundaries, and keep myself safe.

Reviewed May 2024

More about Carol

  • 25 years' experience
  • Female
  • LCSW

Hi, I look forward to meeting you. I truly believe all people are amazing and I’ve focused my life work towards psychology, human behavior and data analysis. I have more than 20 years of experience serving people who struggle with anxiety, depression, mood disorders, addiction, turama, anger management, ADHD, OCD, ASD, grief, hospice, and many other mental and behavioral problems.

I am not new to living and learning or growing. I am familiar with pain.....although I know I dislike pain , in fact I often declare that “I’m allergic to pain because I know I don’t like it “, however I have learned that it is through pain I’ve actually gained the most happiness and peace. I am a professional with dual licenses.....a licensed clinical social worker and a licensed behavior analyst ......who started out professionally as a computer system analyst.

Because of my own pain, experiences and education I’ve become more and more into Acceptance and Commitment (ACT) therapy a fairly recent Cognitive Behavioral Approach......it’s something I’ve found has severed me well and has been the most useful to others I’ve been blessed to engage with on our journey here.

When we are able to notice our own discomfort we are more motivated to make effective and meaningful changes in our behaviors that will lead us to a more meaningful and joyful life. Growing pains are part of the process but can lead us to growth and the ability to identify and focus on what we, our own self knows is true for us.....what we value (self as context).

My goal is to help you recognize what your pain is trying to tell you, discover what strategies can help you live through that pain....anxiety, depression....by increasing your behaviors of copping......mindfulness, focus ........ that will serve you and increase your psychological flexibility. I will often use the ACT Matrix to help “sort “ things out as a tool on our journey together. I would be delighted to take this journey with you and I look forward to meeting you and learning more about what you would like to achieve.

Specialties

Stress Anxiety Family conflicts Trauma and abuse Anger management Bipolar disorder Addictions Relationship issues Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Self esteem Career difficulties Depression Coping with life changes Coaching Compassion fatigue ADHD Abandonment Aging and geriatric issues Attachment issues Autism and Asperger Syndrome Avoidant personality Blended family issues Body image Caregiver issues and stress Chronic pain, illness, and disability Co-morbidity Codependency Commitment issues Communication problems Control issues Coping with natural or human-caused disaster Dependent personality Disruptive Mood Dysregulation Disorder (DMDD) Divorce and separation Domestic violence Drug and alcohol addiction Eating and food-related issues Emptiness Family of origin issues Family problems Fatherhood issues Fertility issues First responder issues Forgiveness Guilt and shame Hospice and end-of-life counseling Impulsivity Infidelity Intellectual disability Isolation / loneliness Jealousy Life purpose Midlife crisis Mood disorders Narcissism Obsessions, compulsions, and OCD Panic disorder and panic attacks Personality disorders Phobias Postpartum depression Post-traumatic stress Pregnancy and childbirth Process addiction (porn, exercise, gambling) Seasonal Affective Disorder (SAD) Self-love Social anxiety and phobia Traumatic brain injury Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Mindfulness Therapy
  • Motivational Interviewing
  • Solution-Focused Therapy
  • Trauma-Focused Therapy
  • Internal Family Systems

Licenses

Carol Gross's National Provider Identifier (NPI) is 1811292998.

  • LCSW · Utah · 5633817-3501 · Expires September 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Reviews for Carol Gross

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

77 reviews

5
4
3
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1

Clients mention: Helped Understanding Great Helpful Helping Recommend Amazing Understand Wonderful The best

She listens and gives me sound advice.

Reviewed June 2024

I’ve been speaking with Carol since December and I can’t say enough about how much she has helped me. We had a really big break through our last session where she was helping me with coping with triggers. Things that I don’t think I know how to do all the time. I usually respond to things I don’t like with anger or tears or avoid it. She showed me how I can be present, set boundaries, and keep myself safe.

Reviewed May 2024

Carol has gone above and beyond to help me. She's there for me EVERYtime I have reached out, she's kind and compassionate and looks at things in a perspective I had never thought of. I really like her, I don't think anyone can go wrong with her. Thank you Carol

Reviewed May 2024

Carol Gross is very educated in her field and has a plethora of knowledge and tools that have helped me tremendously in understanding my mind and working towards psychological freedom and flexibility with my anxieties. She is very active and quick to respond to my messages, one of my favorite features about Better Help. So, I can write her a message when I'm feeling anxious or overwhelmed or just need to get some feelings out, and she always responds quickly. And she takes true care and time during our video sessions for my needs and is very supportive.

Reviewed April 2024

Carol has done an amazing job of being there for me through one of the most difficult phases of my life. She is willing to talk any time of the day and is invested in helping me. She has been an answer to my prayers and those of my family.

Reviewed March 2024

Carol is an extremely compassionate person and a great listener. She has taught me many techniques to handle difficult and stressful situations in my life. I always look forward to my sessions with her. She is definitely doing great work and is contributing in making this world a better place by helping people that need her expertise. She values humans more than money. My experience with my past therapist has not been so great, they were stingy with their words of advice and time. Carol is not in this for money, she genuinely cares and wants to help people. Carol makes me feel like I matter. She’s a wonderful human being. I would definitely recommend her 100% as she is excellent in what she does. I am very happy to have found her and i searched for a long time. Thank you Carol, god bless you.

Reviewed March 2024

I have tried many therapists over the years and always end up leaving their service because I never felt like I was getting the help I needed. Carol has changed all of that. She is an incredible therapists, super responsive, and I know that she actually cares about me as a person and not just another client. That means EVERYTHING. Her personality is one that really fits with mine, which helps tremendously. I can’t begin to articulate how helpful she has been in helping me understand and manage my “demons” if you will. I would and have recommended her to others. If this were Yelp, I’d give her 6 stars. ;)

Reviewed March 2024

Carol has a wealth of experience and gets to the heart of issues quickly. She is kind and funny and extremely supportive. I highly recommend her.

Reviewed February 2024

Carol is very understanding in what my goals are and her help with ideas to help me heal further from my trauma.

Reviewed February 2024

I love my therapist Carol Gross and stay on BetterHelp to keep her. I have reviewed her before. She is personable, understanding , professional and knows her stuff.

Reviewed January 2024

I’ve had 2 sessions with Carol so far but listening to her and listening to how her brain works and how she reads everything I send to her and we will either talk about it in our session or she acknowledges it makes me feel heard. She has given me tools and even homework to try to better help my relationship and just keeping my feelings at bay without having outbursts where I want to hurt myself or tear myself down. I’m very grateful for her.

Reviewed January 2024

This is my second time working with Carol on relationship issues. Both times she has quickly grasped the issues, and provided sound counsel that is rooted in her extensive experience, and compassion for the client situation. I find her approach to expeditious, which really suits my problem solving style, and packed with helpful tools.

Reviewed December 2023

Carol has gone above and beyond in making me feel good about myself, but also helped me understanding why I am having such a hard time with things. And she has helped me get through trauma and pain that has been on my shoulders that has stopped me from my life and doing what I enjoy.

Reviewed November 2023

I honestly can’t say enough good things about Carol. She has always been very understanding of my hectic schedule, as I am a healthcare provider and often end up needing to change appointment times last minute. She also really makes me feel heard and cared for, which, right now in my life is bigger than big. If I could give Carol rating from 0 to 10, I’d give her 15. Hands down.

Reviewed November 2023

Carol is kind and caring, jovial when needed and an earnest listener. I was fortunate to have come across Carol quickly here at BH. She has helped me with skills that reform my way of thinking and doing in a situation. She’s reminded me to love myself and that pain, mistakes and the lot of it are part of life but can make us better with the right tools. ACH therapy has helped me and so has Carol!

Reviewed November 2023

Excellent insights and manages time with me well.

Reviewed August 2023

Carol has been an integral part of my healing. She has been an avid listener and caring soundboard. She understands my stresses and helps me think about things in various ways and settle my stressed out thoughts. She validates my concerns and supports me. She is authentic and I felt like I got to know her, which made me willing to explain more. I appreciate her and will seek her out if I come back to BetterHelp.

Reviewed June 2023

Carol is passionate about what she does and it shows. She is highly experienced and has a great sense of humor. Would highly recommend.

Reviewed May 2023

Carol is a wonderful person. She’s funny, uplifting, helpful and listens. Advice and inspiration are plentiful and easy to understand/follow. She’s made a big difference in my life!

Reviewed March 2023

Not only is Carol very responsive and focused on being sure she’s available as needed, she’s also incredibly informative. Her life experience and extensive education allow her to provide useful and solution oriented strategies. I thoroughly enjoy our sessions and am grateful for the breakthroughs she’s guided me towards!

Reviewed March 2023

Very knowledgeable, has a good grasp of what domestic violence is. Also good suggestions for working through issues that arise. She's always available to hear what I have to say.

Reviewed February 2023

Carol is amazing with challenging and exploring your mind and perception, She provides a caring ear to listen and helpful suggestions and observations to get you thinking. Highly recommended.

Reviewed February 2023

Carol is not just an exceptional therapist, she is a friend. She has helped me through some of life's worst crap storms, and I appreciate her so much for it.

Reviewed February 2023

Carol has become an important resource for helping me deal with the stresses of my life. She hears me and she helps me navigate the conflicts that arise with family issues. She understands my frustrations of being in the sandwich generation … helping with my aging parents, and trying to quit helping my adult children. She gives me tools and skills to remind myself how to stay focused on taking care of myself as I take care of others. Carol is kind, funny and flexible with timing.

Reviewed January 2023

Carol is a wonderful, wonderful therapist. She is one of the best I have ever worked with. She absolutely cares and listens and works with you to address issues. She makes you feel so heard and understood. She is a true gift.

Reviewed January 2023

Carol has guided me through multiple familial issues over a course of 2 years. I am in a very strong place mentally and emotionally and feel confident using the skills she has helped me acquire.

Reviewed January 2023

Carol is great !

Reviewed December 2022

Experienced and understanding

Reviewed November 2022

I highly recommend Carol. She’s attentive to my needs and has been a big help.

Reviewed November 2022

I had used regain.us (betterhelp's sister site) for counseling about a year ago, and didn't find a counselor that I felt like I could relate to, so I was hesitant to try betterhelp again, but I have really benefited from Carol Gross's counsel and ACT approach. She's always willing to listen, and offers valuable insight, and I'm deeply thankful that we were matched. She also provides a Christian perspective, which I appreciate.

Reviewed November 2022

Carol gives me her honest opinions and feedback whether I want them or not. She also will ask questions that will help me see the fruitlessness of a road I may consider going down. She is 100% genuine in her feelings and her counseling. In fact, I consider her more of a friend than a counselor, but still need her terribly as my counselor. She's doing a fantastic job.

Reviewed November 2022

I’m the last 7 months of doing better help with Carol my life has hope and direction again. For a long time I felt Hopeless and unsure of how to take the control back in my life. I was riddled with heavy anxiety and self doubt that had me paralyzed. I needed someone who could see into the Labyrinth to talk to and validate my feelings of the disruption I was living actively. Carol has helped me identify key issues from day one offering solutions and deeper understanding into myself and feelings. I’ve grown to have a connection to her and attribute a lot of the changes in my life to her encouragement. She is my friend and has set me free to feel like I can overcome “ the bear “ at my door.

Reviewed September 2022

After a few more sessions

Reviewed September 2022

Carol has been a pleasure to work with. She is supportive, constructive and has really helped me identify what is going on in my mind. I love her enthusiasm and look forward to her stories and her expertise during our weekly session!

Reviewed August 2022

Carol is always there for me via weekly face time visits And daily texts. I love that I can text her anytime and she gets back to me with support and wisdom

Reviewed August 2022

She's great!

Reviewed July 2022

She is the best she’s very experienced and seems to have seen many situations. It helps with anything you’re dealing with really well and she’s very nice and willing to do whatever to help get to your session

Reviewed June 2022

Carol was able to focus on my needs very quickly and provided functional support that helped me see my experiences in ways I could cope. Her strategies for self-and situational analysis have been very helpful. I am finding my grounding again with each new day.

Reviewed June 2022

From the first time I spoke with Carol, I new she was the therapist for me. She makes you feel so welcomed and turns all the anxiety of beginning therapy into excitement just by nature of who she is. I have just begun my journey, and I couldn’t feel more lucky to have stumbled upon her. She is truly amazing, and I would recommend her to anyone and everyone. I feel like I can tell her anything.

Reviewed June 2022

She’s the best. She makes me feel like the best.

Reviewed April 2022

Carol is positive and inquisitive. Even when we are not meeting, she checks in to be sure I'm all right. I've never met her, but consider her a true and loyal friend.

Reviewed March 2022

She is very kind and understanding which is what a therapist should be!

Reviewed January 2022

She knows what she's doing, I have no doubt about that. We are still building a relationship, but I'm happy with who Better Help has paired me with.

Reviewed January 2022

I cannot describe the feeling of relief I have experienced after receiving my very first response from Carol. Her knowledge, wisdom and experience is very rare and I feel so blessed to have her.

Reviewed December 2021

I like Carol very much and she has already been so helpful. I am cautious about 10 for recommending BH due to some online reviews. Not all therapists are created equal.

Reviewed December 2021

Carol is simply the best. We get into underlying issues, I mean really into the nitty gritty. It's great how knowledgeable she is at wiggling issues loose. She's a wise woman. I appreciate her so much for all of her help.

Reviewed November 2021

Carol has literally saved my life. With my mother passing away 2 years ago, I tried group counseling and different in person therapies, and it was Carol who helped stabilize me and start moving towards finding my purpose again. I look forward to talking to her every week and feel a genuine connection with her and from her. She has taken time to understand my thoughts and she explains things to me in a way that I understand. She’s pulled me out of a very deep rabbit hole and I am eternally grateful to her. She’s also extremely responsive. I have reached out during all hours of the day and she always responds. I love Carol. And feel she helps me keep my mother’s memory alive.

Reviewed November 2021

Carol is great. She is smart, logical, and has a great depth of knowledge that allows for her to respond quickly and effectively to any number of problems and issues I've had. She is easy to speak to and offers good techniques and strategies to help manage problems.

Reviewed November 2021

Carol is so helpful and responsive. I've been struggling with something for many years and she has helped me really examine it and gives me useful, real-life strategies and tools to work with. She always responds when I need to vent or have a question, which has been immensely helpful. I feel like I always have someone to talk to if I am having a hard time.

Reviewed November 2021

I feel as if Carol is personally invested in helping me - like she genuinely cares.

Reviewed November 2021

She is incredibly helpful in dealing with tough situations and stays impartial while also validating your feelings and thoughts.

Reviewed September 2021

Carol is so sincere in everything she writes a and says. She addresses all your concerns & gives YOU the choice on how to approach the situation. She is a professional, friend & a warrior.

Reviewed August 2021

Carol quickly perceived the trouble I was having and helped me greatly. I feel that I have a real ally in her. I’m thankful there’s help in her, as I was sinking.

Reviewed July 2021

Carol is one amazing lady! She says she's just a person. But she's one of the greatest in my book!

Reviewed July 2021

Carol is very understanding and is quick to understand situations and the nuances involved, even if they aren’t all explained in detail. She is nonjudgmental and flexible in ways to help cope through difficult matters. Her expertise and knowledge are extensive and she seems to really care. Carol is an excellent therapist.

Reviewed June 2021

Best therapist I have ever had! I really enjoy our work together

Reviewed June 2021

Carol is an amazing counselor. I have had therapists before but this is the first time someone has helped me change a behavior that was bothering me. I highly recommend her.

Reviewed May 2021

Carol goes out of her way to help me to figure out my issues that are completely customized to me. I think she understands how individualized depression and mental health issues are helps a person to grow without being limited by the stigma of the labels.

Reviewed May 2021

Carol has been very responsive and provided a lot of great information. The best trait that Carol has that has really helped me is that of providing positive feedback to me along every step to recovery. At times when I may have felt low, Carol would say the things that lifted me up from the mire and provided hope for my future! Thank you Carol!

Reviewed April 2021

Carol is great. She has given a lot of tools to better understand my situation which has allowed me to grow as a person. I really appreciate what Carol has done for me.

Reviewed April 2021

I really enjoy working with Carol. She is extremely easy to talk to and I find myself feeling safe and vulnerable with her. I am able to be vulnerable with her because I have faith in her ability to actually help navigate me through some of my life's storms. Carol and I share a love for data and understanding all the variables that can be contributing to a common issue. Because of this, Carol is dedicated to really reading and listening to everything I have to say even my journal entries which can be lengthy. She is dedicated to working through it all and understanding it all. I'm very happy to be working with Carol. She is wonderful.

Reviewed April 2021

She's happy and positive and has helped me a lot with my self-esteem. She's open and opinionated, and has awesome stories. Sometimes she talks too much/ gets on a soapbox, but she's open to getting interrupted, and wants to know if she's helping you and what she can do to help. I recommend her.

Reviewed April 2021

Carol has been great to work with. I am early in my journey but looking forward for what's to come!

Reviewed March 2021

Carol has helped me so much in recognizing my emotional reactions to situations, being mindful, and changing the way I respond. I have so enjoyed my time with her!

Reviewed March 2021

Carol Gross, LCSW, LBA introduced me to ACT,Acceptance and Commitment Therapy. I was in a dismal place and her knowledge charged with me has facilitated my ability to see things as they are, and not be paralyzed by fear. I can’t control what others do or feel. I can however recognize my strengths and deepen my understanding so I have tools at my disposal when life’s bumps and bruises happen. Carol is a very happy and caring person. She had a deep understanding of ACT and approaches the issues of the lies the running dialogue in our heads perpetuates, and how to utilize the tools at our disposal to become unstuck, and understanding that feelings are not a necessarily true assessment of our situation.

Reviewed March 2021

She is a sweet and nurturing giver of wisdom. I love her input and she really looks after me. She is just what I needed!! Plus she has such amazing experience!!

Reviewed March 2021

Carol Gross is extremely easy to talk to. She has an uncanny way of knowing what's going through your mind even without you having to put it into so many words. I typically leave a session smiling and laughing which helps reduce anxiety over the idea of therapy. She goes above and beyond with reaching out to check in and also give supportive reading and videos about things we have talked about in our sessions. She is absolutely wonderful.

Reviewed December 2020

Carols Awesome!

Reviewed December 2020

Carol has helped me so much! I've worked with many counselors over the years and Carol and her approach has been my best experience to date!

Reviewed November 2020

Carol has a way of seeing things that I was unable to see, almost instantly sometimes. I really value her insight and opinion a lot because she has helped me identify my motivations and goals.

Reviewed November 2020

Carol is so understanding of my issues. She's so supportive and goes above and beyond for me. I would recommend her to anyone!

Reviewed November 2020

Carol is AMAZING. I’m so impressed with her ability to relate with me and she has a wealth of knowledge and ways to help. I look forward to my meetings with her and she is a highlight in my day. Early on I’m already seeing better results in the way I handle or cope with things thanks to her help. She truly is so knowledgeable and is also just a truly good person who I can trust and confide in.

Reviewed November 2020

Love her.

Reviewed September 2020

Carol is compassionate and caring. She has a deep understanding of human psychology and behavior. Her observations are not always spot on, but that’s more than okay because they get me thinking about how my experience is different than her perception and then we talk about that. I highly recommend her.

Reviewed September 2020

I really like her. She is very encouraging and helpful and gives positivity and understanding. This is what I needed.

Reviewed August 2020

Carol is nonjudgemental, empathetic and genuinely concerned. She has been a great support for me.

Reviewed August 2020

She really takes the time to listen and offer ways to help

Reviewed August 2020

How was your experience with Carol?

Frequently asked questions

Does Carol Gross offer telehealth visits?

Yes. Carol Gross works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Carol Gross speak?

Carol Gross speaks English.

How many years of experience does Carol Gross have?

Carol Gross has 25 years of experience.

Where is Carol Gross licensed to practice?

Carol Gross is licensed to practice in Utah.

Does Carol Gross accept clients outside of the United States?

No, Carol Gross does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Carol Gross offer?

Carol Gross offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Motivational Interviewing, Solution-Focused Therapy, Trauma-Focused Therapy, and Internal Family Systems.

How can I communicate with Carol Gross?

Carol Gross can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Carol Gross?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

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When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.