Rate Russell MacKay

Very human, nice, and kind.

He really listens and shows that he listens. He has helped me make some breakthrough's, and i’ve been doing therapy with other therapists for years. I also love that he gives me resources and things to do when between sessions.

I have had one session. He got directly to my issue in a calm way. He did not support my going off of the point, which was helpful. I feel he had a solution-oriented approach, while still being empathetic to my feelings. I feel very optimistic about the progress I can achieve with this therapist.

Great therapist

Very personable and understanding. Very professional and knowledgeable.

He really listens and brings up subjects or points I didn’t think of. Truly cares about his patients.

Amazing. He responds quickly, shows understanding, and allows me to go at my pace but still moves me through my trauma and impacts.

Russ has been great so far. I feel like I have thrown so much at him and he has been very helpful and supportive. He has challenged me to try and combat my thoughts and overcome them. Although, right now, I am still struggling, he has been by my side to help me and give me the tools to try and fight the negative thoughts. So far so good!

Russ has given me good resources to use and has asked me thought provoking questions.

I'd love to see a little more provocation from Russ, I feel we're on surface level, but I'd like to go deeper, I'm just not sure how to get there myself, and I'd love to be challenged.

Great guy for a strange case like me.

Russell is a wonderful therapist. From the get go he has been patient with me and looked for the subtle clues in my texts and speech that made me feel that he was able to understand me when I couldn't. I have a hard time reaching out in my tines of need so I appreciate the he would check in on how I was doing. He was Empathetic and really tried to understand and help my situation. I really appreciate Russell and all he has done for me.

The best!! Quickly identify struggles and help me organize my thoughts and plans!

Can tell that he cares and listens. Gives constructive feedback.

Russ listens well and helps me think about my stresses from another angle. I do have to remind him to send me documents he mentions during sessions when he doesn’t send them.

I have enjoyed my sessions with Russell. We haven't done live sessions, but we have messaged quite a bit. He is always quick to respond, and I can tell from his responses that he has paid attention to what I have said and works to help me think through my problems .

He amazing and easy to talk with. He listens and cares

Russell is a great listener, very supportive, and responds to my messages quickly. I’m so glad to have his support!

He is a good listener and provides good feedback.

Therapy through BetterHelp, has saved me time, money and I feel I got the best Therapist for me, that I could ever have. Thanks Russ MacKay!

Russell was down to earth and understanding of my situation. He was able to provide helpful guidance and also helped me just talk things out when I was feeling alone.

Russ makes sure I feel safe and comfortable and provides a flexible array of suggestions, mediums, and counsel! I would highly recommend him, and BetterHelp, to anyone that needs it! (I think that means most of us!)

Russel has been awesome. He listens intently, provides great tools so that I can work through my issues, and is very responsive and helpful. Whether we’re doing a video session or just messaging, he is engaged and eager to help.

My experience has been great and I definitely recommend. I most appreciate Russ's patient persistence. He's been good at matching my comfort level but continuing to ask questions or exploring concepts to keep progressing. His extensive knowledge on a multitude of topics has made sessions really enjoyable and cool to learn from. He is extremely responsive and has been very accommodating with scheduling whenever I've asked for alternative meeting times.

Amazing listener, fast responder, very supportive therapist! Highly recommend.

Dr. MacKay has been a tremendous help and had made sure to help through my worst issues. He's been simply amazing to work with.

I'm only just getting started, but Russell seems like he knows what he's doing and is dedicated to helping me work on the core issues that are important to me. I appreciate his listening and patience.

Always checks in even when life gets in the way of me responding

Writing in my Journal, anytime, helps me and Russell to work on my issues before our video conference. I feel he is able to counsel with me better during our sessions. This helps us to get to the key issues for our video sessions.

I have felt a weight off my shoulders ever since I started messaging Russel MacKay. He has the kindest, most thoughtful replies. I find myself repeating his advice to friends. He has made my first experience with therapy very very positive, and has been a real help in my life.

Great counselor. Very timely responses. Checks in on me if he doesn’t hear from me

It is awesome to find a therapist who listens, supports and validates. Russ quickly understands the issue and is often able to provide a perspective I haven’t thought of yet. He offers some solutions and practical strategies for dealing with the stuff I bring to the session.

Russell has been shockingly helpful! I cant believe how far I have come in just a month. He really is doing a great job

I love working with Russell. He’s helped me get through some really tough things I didn’t want to deal with for years. He made it all bearable and has given me my first amazing experience with therapy.

Russell MacKay has been very helpful in helping me to heal and cope with a stressful time in my life. He has been giving me tools to help navigate life. He has listened and not negated any of my strong feelings. I love the convenience of talking online. I can message when I’m available or in the middle of very strong emotions. It feels less intimidating for me to message online as well with my hard emotions because I dont have to say it to someone’s face. Signing up has been a great decision for me.

Russell is amazing. He provides me with insightful, useful advice and I always feel like it’s personal and catered to my specific experience. I believe he understands what I’m dealing with and really cares about helping me.

Russell truly makes me feel hear and seen. He knows how to center the conversation around my needs and asks all the right questions!

I like talking to Russell Mackay because he just listens. I don't always need someone to agree with me or argue with me, it's just nice to feel heard

Russell helped me understand what needs to happen next and do it, instead of dwelling on my issues. He is helping me with my relationship especially with communication but also with figuring out what I truly want or need. He was very quick to respond. Thank you Russell.

I can’t thank Russell enough for his thoughtful and heartfelt guidance over the last few months. I’ve struggled tremendously and felt really hopeless at times, and Russell’s insights and practical advice were an absolute godsend and a lifeline for me.

I’ve been working with Russell for a couple weeks now and although we’re still learning I love the process! I have never had a good therapy experience where I felt comfortable and free to express myself before reaching Russell. I’m so grateful for him and I’m so excited to see how he helps me as time goes on!

He's kind, he listens, he cares.

Russ is so kind and I cannot speak highly enough about him. I feel like he really listens and understands me and what I need help with. I don’t know where I’d be without his help!

Russell, has done great work for me. He is an excellent counselor and a good listener. I am extremely happy with my match with Russell. He has offered great resources in the context of my needs and the expertise he's offered has helped me resolve, renew and begin work on my personal goals. I highly recommend Russell.

I feel like he hears me and is able to address all my concerns and give me solutions. I’m going on five months so far. I have found it to be very helpful and comforting that I can just pull out my phone message him and know that he will respond in a day or less.

I appreciate Russell for the opportunity to have a safe place to voice my concerns and help me with my well-being.

I found Russell to be incredibly supportive and easy to talk to. Additionally, I really appreciated the thoughtful questions. I would highly recommend his work.

Russell is very friendly and knowledgeable.

Russell has taken the time to understand my concerns and has properly addressed them. During the belief time I've been communicating with Russell, he has helped me in various ways.

Russell has been extremely helpful in determining the root causes of my behavior. He always is listening and provides insight at the right time. I feel I can rely on him to share his thoughts about my issues in a timely manner. I trust he understands my predicament.

Russell has been fantastic to work with. Because of COVID, a terminally ill brother, and some marriage issues, my life felt like I was drowning. Russell was calm and very responsive. He had great advice and gave me some tools to help me through my tough times. He's always giving me amazing advice in a very complicated situation. I highly recommend him.

Russell is amazing. I feel heard and supported and he also asks just the right questions. I've already had so many great realizations. I feel like my growth and progress has accelerated in the short time we've worked together and I look forward to working with him for a while.

Russell has been helping me through an extremely difficult time in my life. I was hesitant of the online messaging system but Russell has taken it upon himself to even check in on me if he hasn't heard from me in a while.

Russell is an awesome therapist. He really helped me through some hard times and was able to give me the confidence I needed to keep going. He is very kind and always available. I would 100% recommend him to anyone who needs a really quality therapist.

Russell has been positive, engaging and helpful from the start. He completely and thoroughly addresses my concerns and does not limit my, oftentimes, lengthy explanation of my history while we build this initial relationship. He has identified key issues he feels will be most beneficial to start working on. In addition he has suggested supplemental helps by way of meditations and additional reading. He seems very knowledgeable in a vast arena of mental health issues. Russ has helped me more, in two weeks time through this virtual program, than I was in months with my previous therapy. I would recommend him to anyone that is looking for therapy and feel that his attention to detail and needs far outweigh the cost of this affordable therapy.

I've only been communicating with Russell for about 2 weeks but I feel like he is more understanding and helpful to me than previous counselors I have met with. He seems extremely knowledgeable in the issues I am having and knows how to help me.

I have only worked with him for a couple of weeks. but in those couple of weeks I have noticed that the questions he asks me I actually have to think about the answers period and it is digging deep into what could be wrong with me. I feel as though he will be very helpful in my road to recovery.

He is great at matching a mood, and does well at leading the conversation

Caring, understanding, patient, and always checks in to see how you are doing. Honestly, his advice and his caring attitude has helped me a lot(:

He's been fantastic! I have a hard time remembering to respond but he still checks in frequently and seems to genuinely care for my well being

Had a couple sessions with Russel and been chatting via text. He is very attentive and helpful. I feel comfortable opening up and talking with Russel and looking forward to see how it goes on moving forward.

The rapid response by Russell and the follow up was excellent. The various ways to connect and seek counseling with this app are quite helpful. I would continue with this therapist. Having Covid about in the community makes this process helpful. I have always thought having a therapist available to someone where that person resides, rather than going into an office feels more in tune with my need. But everyone is different. Thank you for your help.

Russell MacKay has helped me through one of the most trying times of my life. He is patient and understanding and helps me to view things in a manner I hadn’t thought of before. He responds back very timely and I have never felt any bias or judgement from him in our discussions. I feel confident that I will be able to take valuable skills from our discussions to improve myself and my relationship.

Russell MacKay honestly has helped me realize a lot of things I would of never been able to figure out on my own and sense I’ve been talking to him on better help I’ve felt my anxiety slowly get less and less and I love it

Russell is very good on responding on a timely manner, he makes me feel he understands me and has my best interest, but mostly that he is trying to help me and paying attention to me. He has made me discover things I hadn’t paid attention about myself and really went into a deeper therapy than any other counselor has which makes me think he knows very well what he is doing. I highly recommend him.