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Jana Carroll-Thomas, LISW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Jana is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Jana. View 27 reviews
Speaks English
Offers Telehealth visits
Licensed in Ohio

Recent reviews

I am always surprised how quickly she responds. She even checks on me if I haven't written in awhile. She is a calming influence and has good ideas for improving my outlook and understanding.

Reviewed March 2020

Jana is amazing and a great listener. Even if she’s giving advice you don’t want to hear, she’s right and you feel like she’s on your side no matter what. I really recommend her, especially for anyone who isn’t taking care of themselves like they ought to, or those with stress and/or low self-esteem. I feel like a new person because of her!

Reviewed November 2019

More about Jana

  • 5 years' experience
  • Female
  • LISW

I lived in Michigan for 44 years until my relocating a year ago to Ohio for lots of major life changes! Making such a dramatic change to my life has been so rewarding. What we can accomplish when we step outside of our comfort zone!

I received my Master of Social Work degree from Michigan State University in 2004, where I graduated with honors. I am currently a licensed social worker in Michigan and I also have my LISW certification in Ohio.

I worked in the field of child welfare for 19 years as a worker and then a supervisor so child abuse and the resulting trauma are among my specialties. I am currently a supervisor in an agency where we ensure that those living with HIV get access to all things needed to thrive.

I practiced individual counseling in Michigan for over five years. I have worked with people with a wide range of concerns including depression, relationship issues (including domestic violence), self-esteem, LBGTQ, anxiety/stress/panic attacks, OCD, ADD, and others.

I live my life, both personally and professionally, as I treat all people with dignity, sensitivity, compassion, and respect. I do not judge anyone, regardless of their life situation. My counseling style is warm and interactive, focusing on mindfulness. My approach involves cognitive theory (one's thinking directly effects one's decision-making); humanistic (growth and self-actualization); and holistic (visualization, meditation, guided imagery).

We will develop goals and a treatment plan together and our conversations will be tailored to what you need from me and what works best for you.

It takes courage to seek out ways to live a fulfilling and happier life and to take the first steps towards a change. I am proud of you for taking those first steps and I am here to support and empower you.

I look forward to working with you!

Specialties

LGBT Trauma and abuse Self esteem Depression Stress Anxiety Relationship issues Family conflicts Intimacy-related issues Sleeping disorders Anger management Career difficulties

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)

Licenses

Jana Carroll-Thomas's National Provider Identifier (NPI) is 1386846202.

  • LISW · Ohio · I.1800932 · Expires April 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Jana Carroll-Thomas

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

27 reviews

5
4
3
2
1

Clients mention: Great The best Amazing Understanding Easy Helped Understands Wonderful Easy to talk Caring

I am always surprised how quickly she responds. She even checks on me if I haven't written in awhile. She is a calming influence and has good ideas for improving my outlook and understanding.

Reviewed March 2020

Jana is amazing and a great listener. Even if she’s giving advice you don’t want to hear, she’s right and you feel like she’s on your side no matter what. I really recommend her, especially for anyone who isn’t taking care of themselves like they ought to, or those with stress and/or low self-esteem. I feel like a new person because of her!

Reviewed November 2019

I’m not an open person but I felt completely comfortable with Jana right from the beginning, she’s very easy to talk to. She has a unique and gentle way of helping me to see things from different view points. I’m looking forward to continuing working with her, she has been a blessing in my life.

Reviewed September 2019

Even with a few sessions, she has helped me so much. She’s a good listener and she’s given me some good suggestions to work with.

Reviewed July 2019

Jana is easy to talk to and it’s convenient to just send a message anytime whenever something is on my mind.

Reviewed January 2019

She has an empathetic soul with a no BS attitude to motivate and give you confidence in your life. I would be lost without her help!

Reviewed January 2019

Jana is a great counselor! She listens to my needs and sends me information to help me reach my goals.

Reviewed December 2018

Jana is extremely patient and is a great listener. She keeps my goals in mind and offers thoughtful advice. I am very comfortable working with her.

Reviewed September 2018

Jana is AMAZING and has helped me to process my traumas and manage my anxiety and depression. I cannot express how much my quality of life has improved with her!

Reviewed September 2023

Jana is the most amazing therapist I have had. Great insights, great listening skills and an understanding heart.

Reviewed March 2023

She’s wonderful !

Reviewed September 2022

Jana is the best therapist I have ever had the pleasure of knowing. She understands me, I feel heard and am completely satisfied with her!

Reviewed July 2022

Jana is THE BEST!!!

Reviewed November 2021

Jana is the most amazing person and I am completely confident in her abilities.

Reviewed November 2021

Jana rocks. Plain and simple. Shes super easy to talk to and really understands your perspective

Reviewed June 2021

Because of my schedule, I have not had much time to work with Jana, but I want to say that so far, she is very nice and understanding, and she is willing to work with my schedule. Her patience is unparalleled.

Reviewed November 2020

Jana Carroll-Thomas has been great! I feel like she really listens to me and understands me. I have not had great experiences with therapists in the past, but she is making me change my mind! 10/10

Reviewed May 2020

Jana was quite helpful to me.

Reviewed November 2019

Jana is kind and well versed. Definitely a 10.

Reviewed November 2019

Jana has been great so far, and extremely responsive. I wasn't sure about counseling via this online method, but to my surprise, it's actually easier to get things off my chest.

Reviewed August 2019

Love her

Reviewed June 2019

She is one of the best counselors and therapists I have ever had.

Reviewed March 2019

Jana is the best!

Reviewed February 2019

Jana is simply the best! I am sure the other counselors are great too but I feel as if I received the best counselor that BetterHelp could offer.

Reviewed January 2019

Jana is a wonderful listener and provides the perspective I need to make things better in my life.

Reviewed November 2018

Jana is very reassuring, caring, and understanding. She does a wonderful job of giving practical advice.

Reviewed November 2018

Jana does an outstanding job. She is aware of my needs and concerns. She is very caring. She offers very helpful advice!

Reviewed August 2018

How was your experience with Jana?

Frequently asked questions

Does Jana Carroll-Thomas offer telehealth visits?

Yes. Jana Carroll-Thomas works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jana Carroll-Thomas speak?

Jana Carroll-Thomas speaks English.

How many years of experience does Jana Carroll-Thomas have?

Jana Carroll-Thomas has 5 years of experience.

Where is Jana Carroll-Thomas licensed to practice?

Jana Carroll-Thomas is licensed to practice in Ohio.

Does Jana Carroll-Thomas accept clients outside of the United States?

No, Jana Carroll-Thomas does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Jana Carroll-Thomas offer?

Jana Carroll-Thomas offers clients Cognitive Behavioral Therapy (CBT).

How can I communicate with Jana Carroll-Thomas?

Jana Carroll-Thomas can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jana Carroll-Thomas?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.