I am always surprised how quickly she responds. She even checks on me if I haven't written in awhile. She is a calming influence and has good ideas for improving my outlook and understanding.
Jana Carroll-Thomas, LISW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Jana is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Jana. View 27 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in Ohio
Recent reviews
Jana is amazing and a great listener. Even if she’s giving advice you don’t want to hear, she’s right and you feel like she’s on your side no matter what. I really recommend her, especially for anyone who isn’t taking care of themselves like they ought to, or those with stress and/or low self-esteem. I feel like a new person because of her!
More about Jana
- 5 years' experience
- Female
- LISW
I lived in Michigan for 44 years until my relocating a year ago to Ohio for lots of major life changes! Making such a dramatic change to my life has been so rewarding. What we can accomplish when we step outside of our comfort zone!
I received my Master of Social Work degree from Michigan State University in 2004, where I graduated with honors. I am currently a licensed social worker in Michigan and I also have my LISW certification in Ohio.
I worked in the field of child welfare for 19 years as a worker and then a supervisor so child abuse and the resulting trauma are among my specialties. I am currently a supervisor in an agency where we ensure that those living with HIV get access to all things needed to thrive.
I practiced individual counseling in Michigan for over five years. I have worked with people with a wide range of concerns including depression, relationship issues (including domestic violence), self-esteem, LBGTQ, anxiety/stress/panic attacks, OCD, ADD, and others.
I live my life, both personally and professionally, as I treat all people with dignity, sensitivity, compassion, and respect. I do not judge anyone, regardless of their life situation. My counseling style is warm and interactive, focusing on mindfulness. My approach involves cognitive theory (one's thinking directly effects one's decision-making); humanistic (growth and self-actualization); and holistic (visualization, meditation, guided imagery).
We will develop goals and a treatment plan together and our conversations will be tailored to what you need from me and what works best for you.
It takes courage to seek out ways to live a fulfilling and happier life and to take the first steps towards a change. I am proud of you for taking those first steps and I am here to support and empower you.
I look forward to working with you!
Specialties
LGBT
Trauma and abuse
Self esteem
Depression
Stress
Anxiety
Relationship issues
Family conflicts
Intimacy-related issues
Sleeping disorders
Anger management
Career difficulties
Treatment Approaches
- Cognitive Behavioral Therapy (CBT)
Licenses
Jana Carroll-Thomas's National Provider Identifier (NPI) is 1386846202.
- LISW · Ohio · I.1800932 · Expires April 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Jana Carroll-Thomas
All reviews have been submitted by clients after seeing the provider.
Overall rating:
I am always surprised how quickly she responds. She even checks on me if I haven't written in awhile. She is a calming influence and has good ideas for improving my outlook and understanding.
Jana is amazing and a great listener. Even if she’s giving advice you don’t want to hear, she’s right and you feel like she’s on your side no matter what. I really recommend her, especially for anyone who isn’t taking care of themselves like they ought to, or those with stress and/or low self-esteem. I feel like a new person because of her!
I’m not an open person but I felt completely comfortable with Jana right from the beginning, she’s very easy to talk to. She has a unique and gentle way of helping me to see things from different view points. I’m looking forward to continuing working with her, she has been a blessing in my life.
Even with a few sessions, she has helped me so much. She’s a good listener and she’s given me some good suggestions to work with.
Jana is easy to talk to and it’s convenient to just send a message anytime whenever something is on my mind.
She has an empathetic soul with a no BS attitude to motivate and give you confidence in your life. I would be lost without her help!
Jana is a great counselor! She listens to my needs and sends me information to help me reach my goals.
Jana is extremely patient and is a great listener. She keeps my goals in mind and offers thoughtful advice. I am very comfortable working with her.
Jana is AMAZING and has helped me to process my traumas and manage my anxiety and depression. I cannot express how much my quality of life has improved with her!
Jana is the most amazing therapist I have had. Great insights, great listening skills and an understanding heart.
She’s wonderful !
Jana is the best therapist I have ever had the pleasure of knowing. She understands me, I feel heard and am completely satisfied with her!
Jana is THE BEST!!!
Jana is the most amazing person and I am completely confident in her abilities.
Jana rocks. Plain and simple. Shes super easy to talk to and really understands your perspective
Because of my schedule, I have not had much time to work with Jana, but I want to say that so far, she is very nice and understanding, and she is willing to work with my schedule. Her patience is unparalleled.
Jana Carroll-Thomas has been great! I feel like she really listens to me and understands me. I have not had great experiences with therapists in the past, but she is making me change my mind! 10/10
Jana was quite helpful to me.
Jana is kind and well versed. Definitely a 10.
Jana has been great so far, and extremely responsive. I wasn't sure about counseling via this online method, but to my surprise, it's actually easier to get things off my chest.
Love her
She is one of the best counselors and therapists I have ever had.
Jana is the best!
Jana is simply the best! I am sure the other counselors are great too but I feel as if I received the best counselor that BetterHelp could offer.
Jana is a wonderful listener and provides the perspective I need to make things better in my life.
Jana is very reassuring, caring, and understanding. She does a wonderful job of giving practical advice.
Jana does an outstanding job. She is aware of my needs and concerns. She is very caring. She offers very helpful advice!
Frequently asked questions
Does Jana Carroll-Thomas offer telehealth visits?
Yes. Jana Carroll-Thomas works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Jana Carroll-Thomas speak?
Jana Carroll-Thomas speaks English.
How many years of experience does Jana Carroll-Thomas have?
Jana Carroll-Thomas has 5 years of experience.
Where is Jana Carroll-Thomas licensed to practice?
Jana Carroll-Thomas is licensed to practice in Ohio.
Does Jana Carroll-Thomas accept clients outside of the United States?
No, Jana Carroll-Thomas does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Jana Carroll-Thomas offer?
Jana Carroll-Thomas offers clients Cognitive Behavioral Therapy (CBT).
How can I communicate with Jana Carroll-Thomas?
Jana Carroll-Thomas can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Jana Carroll-Thomas?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.